The refrigerator was very hot between the freezer door and the refrigerator doors, I pulled the refrigerator out from the wall and saw the condenser fan motor not running. I checked for 12 Volts DC at the RED and BLACK wire connections to the condenser fan motor, while the compressor was running, and saw 12 Volts DC on my multimeter, so the main control board was putting out the proper voltage. I ordered and replaced the condenser fan motor and it worked great! Here is the condenser fan motor you this model: WR60X23363 Fan Gasket Asm Jake ..read more

I went out to the customers house and their refrigerator was not cooling in the freezer or refrigerator sections. I pulled the refrigerator out from the wall and removed the rear lower access panel and the compressor was not running at all, but the condenser fan motor, that mounts next to the compressor, was running. Then I checked for 120 volts AC at the two larger wires that go to the compressor invertor board and 120 volts AC was present and on the two smaller wires I was getting 5 volts DC, which means the compressor inverter was the bad part. I then unplugged the refrigerator and I replac ..read more

The dryer was running but not heating at all. I always first unplug the dryer from the wall outlet and then ohm test the thermal fuse, which I did and it was good. Then I disconnected the flame sensor and ohm test that, its located on the side of the burner tube, and that ohm test bad, no continuity going through it. I replaced the flame sensor and it started heating and worked great! Here’s the flame sensor for this model: Flame Sensor WP338906 Jake ..read more

Went out to this service call and the customer said she could not get any cold water to flow into the tub when its filling, just hot water. I removed the console and used my multimeter to test for 120 volts at the cold water side of the water inlet valve solenoid when it should be filling with cold water, my meter read 120 volts. So that means the cold water side solenoid was bad. On this model you can’t get the cold water side solenoid only, you have to replace the complete water inlet valve which includes both the hot and cold solenoids. I installed a new one and it worked great! Here’s the ..read more

I went on this service call, this is called a bottom mount refrigerator(Refrigerator on Top, Freezer on Bottom), and the freezer section was freezing and doing good, but the refrigerator section was warm above 50 degrees. I opened the freezer door and heard the evaporator fan motor running and saw lots frost build up at the bottom vent on the back panel inside the freezer, I removed the freezer door, shelves, and ice maker, then I removed the back panel inside the freezer, and the evaporator coil was completely frosted up to where I couldn’t even see the coil. Before I defrosted it I unplugged ..read more

Went out on a service call and the complaint was the washer would not spin. I first unplugged the washer and ohm tested the lid switch for continuity, while I activated the lever on it. It ohm tested bad, no continuity, meaning the numbers on my digital multimeter didn’t change. I replaced the lid switch and it worked perfect! Here’s the lid switch for this model: WP8318084 Lid Switch This video shows you how to ohm test it for continuity: Lid Switch Testing ..read more

I went out on a service call and the complaint was water constanting dripping into the tub at all times, even when the washer was not being used. Over time the water inlet valve wears out and causes this to happen. I replaced the water inlet valve and it worked great! No more dripping water into the tub. Here’s the water inlet valve for this model: WP22002360 Water Inlet Valve There is a video in the water inlet valve part link that shows you how to replace it. Jake ..read more

I went out to a customers house and they said the dishwasher door would just fall when opened, no tension at all on it. I removed the lower access panel below the door and saw the door balance link cable had broken. I replaced it with a new one and it works great! Here’s the door balance link cable for this model: 8194001 Door Balance Link Cable There is a Video Included in the part link that shows you how to replace it! Jake ..read more

When I arrived the washer was not spinning, and the sensor light was flashing when I put it in a drain/spin cycle to test it. The tech sheet is located inside the washer taped to the inner front panel, after you raise the top you will see it. This video shows you how to raise the top. Go into diagnostics and retrieve the codes, and clear them. If, when in diagnostics the codes are F7E1, F7E5, or motor speed codes, then chances are it is a motor, capacitor, or shifter related issue. Once the codes are cleared, put the washer into a manual diagnostic test and run the HEAVY AGITATION; if after 15 ..read more

I went out on a service call for a refrigerator not cooling properly in the fresh food section, the freezer section was just barely keeping items frozen. I heard the compressor running but when I opened the freezer door the freezer(evaporator) fan was not running. I unplugged the refrigerator and then removed the back panel inside the freezer, then removed the electrical connector to the freezer fan and put my meter probes in it, and plugged the refrigerator back in and my meter read 120 volts. So I was getting 120 volts at the freezer fan motor but it was not running. I ordered a new one and ..read more