CEDR & Linklaters Workplace Activism Discussion 00:00 - Introduction 00:28 - What is workplace/employee activism? 04:22 - Is workplace/employee activism a new phenomenon? 05:32 - Is there a heightened expectation around what companies should be doing? 07:23 - What are some of the factors that encourage employee activism? 10:47 - How to advise businesses around engaging with this challenging area? 13:08 - Managers need to be better equipped to deal with grievances before they escalate 13:56 - The risks of leading with policy 15:30 - What good can come from engaging positively with workplace ..read more

Fraser Simpson is Associate General Counsel - Ethics, Governance and Compliance at The Wellcome Trust, a large philanthropic foundation, based in London, that funds science to achieve global health outcomes. Part of his role with the Wellcome Trust is building a culture where people feel safe to 'speak up'. In this wide ranging conversation Fraser speaks with CEDR's Head of Marketing Ben Thomson about: Video Contents: 00:00 - Intro 00:20 - Fraser introduces himself 01:16 - What do we mean by 'speak up' culture? 02:26 - How 'speak up' can improve well-being and create a sense of belonging 03:48 ..read more

2023 marks the tenth occasion in which CEDR has released its biennial audit of the United Kingdom Commercial Mediation marketplace. For 20 years it has tracked the development of commercial mediation in the UK as well as identifying key trends, challenges and possible solutions to issues. Its importance stretches far beyond the UK and is used internationally as both a source of inspiration and a north star for the development of mediation. Authored by Graham Massie, it is run each year in partnership with the Civil Mediation Council and this iteration is based on the responses of 328 commercia ..read more

"How do you talk to someone who does not want to talk to you." A fantastic question and one we have broken down into two parts. Part One, in this podcast, will look at when people blanketly refuse to talk and how you can open up dialogue in those circumstances. Part Two (Episode 13) will address those situations where the other side is talking, but they are being very uncooperative or not saying much. Thank you to Neil Goodrum for submitting this question ..read more

This insightful conversation explores the crucial role Ombuds services play in resolving workplace conflicts and how mediator skills are essential in achieving resolution. CEDR's Chief Executive, James South speaks with four experts who bring extensive experience from both public and private sectors: Dr Youssoupha Niang, Judit Revesz, James Claxton and Estelle Ghyselinck. Contents: 00:00 - Introduction from CEDR Chief Executive James South 02:21 - Participant introductions 14:01 - Why would an organisation invest it's time and resources into setting up an Ombuds Service? 26:13 - How to measure ..read more

Tony Coveney has spent 43 years as a career investment banker and asset manager, working for some of the worlds leading financial institutions, and is also a CEDR-Accredited Mediator. In this video Tony covers: 00:00 - Intro: Managed conflict is how you get better deals 00:30 - Why did you want to become a CEDR-Accredited Mediator? 01:56 - Working on infrastructure projects 05:26 - Creating safe spaces that allow employees to speak up 07:06 - The importance of managed conflict 08:36 - Are conflict engagement skills for managers overlooked? 11:58 - What are the benefits of the roleplay sessions ..read more

CEDR Mediator Eve Pienaar discusses trusts, wills & probate mediation# Video Contents: 00:00 - Intro 00:19 - Very often there is a significant imbalance in power 00:47 - An example of a trust, wills and probate case 01:06 - A difficult situation for one of the deceased's children 01:29 - How did the mediator break the deadlock? 01:57 - The mediation resulted in the restoration of a relationship #trusts #trustsexplained #wills #willsexplained For more information: https://www.cedr.com/commercial/trusts-wills-probate-mediation/ © 2024 CEDR Limited - All rights reserved ..read more

CEDR Mediator Nick Pearson discusses an insolvency case he was involved with. Audio Contents: 00:00 - Mediation is successful in this field because insolvency practitioners, office holders, liquidators and the like - they don't want to go to court. 00:38 - Insolvency practitioners are very sceptical by nature, but they are also flexible and open minded. 00:52 - Directors being sued for preferential payments and misfeasance. 01:07 - Director hadn't give a reason as to why he wasn't going to be liable financially 01:22 - The mediator tells the director you have to explain yourself and he produce ..read more

CEDR Mediator Tony Allen discusses how mediation and the NHS Resolution Scheme can help to restore relations and trust with patients and claimants. Video Contents: 00:00 - People are afraid to be ill again because they've stirred the pot 00:13 - Rebuilding a relationship 00:23 - Acknowledging that someone who has been let down, has a voice and the right to be heard 00:33 - Making sure that steps have taken place to ensure there is no repeat and that lessons have been learned #cedr #mediation #clinical #medical Watch the video here: https://youtu.be/Anbhh0gyasQ ..read more

CEDR Mediator Fiona Colquhoun discusses a commercial mediation case with an independent company that was contracted to provide a number of services at a value of £12 million. Video Contents: 00:00 - Intro 00:16 - The company buying the services decides to terminate the contract 00:34 - There was a very poor relationship between the respective lawyers 01:12 - How did the mediator make an initial breakthrough? 01:34 - The parties worked better without their lawyers 02:21 - Dealing with the parties in the dispute directly 02:48 - Those with the authority get involved in the discussion #cedr #disp ..read more