In the United States, February through April marks the unofficial “tax season,” but any seasoned tax pro will tell you there’s still plenty of work to be done in the remaining months.  While a tax preparer’s work is never truly finished, there are periods of slower activity, especially after April 15th (the deadline for filing taxes). While most taxpayers have filed their taxes by then (or have at least filed for extensions), there are many people in need of those services year-round. Some say that “tax preparation is no longer strictly seasonal.”  Even though as a tax professional y ..read more

If you’re looking to improve your visitors’ experience while bolstering your overall workplace security at the same time, you need a visitor management system. But not all visitor management systems will give you the results you’re after. Some may enhance your security but do nothing for your visitors’ experience, or vice versa, which is the bare minimum for any capable visitor management system. With the right system in place, you can modernize your organization, improve your workplace efficiency, adhere to safety and industry protocols, and deliver consistently positive customer service, too ..read more

What are the best technologies to incorporate when updating your workplace? In this guide, we’ll highlight tools that will make a major impact in your office. We won’t just cover the best tools to use but we will also cover the most affordable ones. The following technologies won’t break the bank but they will dramatically boost your team’s efficiency. If you’re searching for ideas on how to finally modernize your office, you’re going to find some great ideas below. Let’s get started. Why Upgrade Your In-Office Technology? You may be thinking, “If it’s not broken, why fix it?” So, before we de ..read more

As we gain a line of sight into a post-COVID world, many business leaders are asking if a visitor management system is still necessary. After all, many of the screening processes and procedures and the contract tracing protocols that we relied on to stay safe during the height of the pandemic appear to be less and less needed. Many practices that became the norm, such as temperature checks and answering screening questionnaires, have now been relaxed. So, the question becomes: Should you continue to use a visitor check-in system when your guests are no longer social distancing and you’re no lo ..read more

Look, we get it. We understand that you might be skeptical of putting a visitor management system at the front desk of your office or business. What message will it send to your guests and customers? Will it confuse people? Will someone lose their job? We hear you and your concerns, so we’ve set out to bust a few myths about visitor management systems that might help ease some of your doubts. Here are the top 5 myths about visitor management systems we hear most often. 1. Visitor management systems are impersonal The truth: With a visitor management system, it’s actually quite helpful for vis ..read more

If you’re new to the concept of digital visitor management, you may be thinking, “Is a visitor management system just a glorified sign-in sheet?” Actually, a visitor management system like The Receptionist for iPad allows you to exercise ultimate control over your visitor’s experience with your business. If you’re unaware of all of the benefits that this type of system can provide, this guide is for you. Below, we’ll highlight what you can do with your visitor management system to take your business to the next level. 12-Minute Product Tour Hosted by  Michael Ashford, Tom Foster About t ..read more

Last week we sent out a customer survey to better understand the challenges our users are facing as stay-at-home mandates begin to relax and businesses re-open their doors. So far, we have received tremendous feedback. To those who took the survey, thank you! Each response helps to guide our decision making as we explore the best ways to ensure your facility or office is safe for you, your employees, and your visitors.  (If you haven’t responded yet, even if you’re not a customer, I invite you to take the survey. It only takes a few minutes and helps our team immensely.) From the response ..read more

The recent boom in digital marketing has been generally pretty good for small businesses. Small business owners and marketing managers have more power and flexibility than ever to reach ideal potential customers online. And the rate for that exposure is surprisingly affordable compared to the billboards, magazines, and fliers of years past. But the vast possibilities of digital marketing can be especially overwhelming for small businesses with limited resources. Does your business need an active Twitter account? A YouTube channel? A blog? A Google Adwords account? How can you possibly keep up ..read more

The Receptionist for iPad is here to make your life and your visitor experience easier by automating repetitive tasks and letting you — a human — do what you do best.  That means making sure you have all the information you need to do just that. So let’s explore the many features within The Receptionist for iPad that you may not have known about. Get ready – The Receptionist is about to get that much better! The Receptionist Features You Never Knew You Needed We sat down with our Customer Experience team to get an idea of what features our customers were underutilizing that could have the ..read more

First impressions are crucial in so many aspects of life. It’s why we get concerned when we think we have lettuce in our teeth. For many businesses, the check-in experience is the first point of contact with their visitors, and the results can often be underwhelming at best and frustrating at worst. Traditional paper-based visitor sign-in processes can be time-consuming, error-prone, and cumbersome for both visitors and staff. Not to mention the outdated perception a paper logbook gives off. In today’s world of snap judgments and technological expectations, businesses need a streamlined and si ..read more