Many people think that an intranet’s only purpose as a platform is to provide great content and access to many useful applications. In fact, there are three main stepping stones when building your intranet: software solution, content and design. This is our first blog post in a new series on Building a Powerful, Award-winning Intranet. 1/3 ..read more

For large companies and global enterprises, knowledge tends to become dispersed. There’s a wealth of information, but there’s not always a clear method for finding answers or seeking assistance.  Organizations counteract this by developing a company knowledge base. This digital library serves as an information hub. Knowledge bases can be designed for customers, employees, partners, regions, departments and more.   There’s no blueprint for creating the perfect knowledge base. The content strategy depends on business needs and customer dynamics. There are best practices and innova ..read more

In simple terms, personas are fake characters. So why do organizations rely on personas to create better products and experiences? Empathy.   Personas allow teams to think empathetically about situations and problems. This focus on empathy empowers decisions that help real people. Intranet personas apply this same logic. By creating employee personas using data and context, intranets become more useful and practical.   Here’s a guide on the what, why and how of intranet personas ..read more

In 1996, IBM was in charge of the digital operation for the Olympic Games in Atlanta. Tens of millions of dollars were invested to provide the world with Olympic news and updates. IBM used an extranet system to handle distributing event results to news organizations. The system failed. Constant delays, crashes and errors. It was one of the first public failures of internet infrastructure. It also entered extranet into the lexicon. Twenty-five years after the Atlanta incident, intranets and extranets have become reliable IT and business tools. This article breaks down the similarities and diffe ..read more

In 1996, IBM was in charge of the digital operation for the Olympic Games in Atlanta. Tens of millions of dollars were invested to provide the world with Olympic news and updates. IBM used an extranet system to handle distributing event results to news organizations.    The system failed. Constant delays, crashes and errors. It was one of the first public failures of internet infrastructure. It also entered extranet into the lexicon.    Twenty-five years after the Atlanta incident, intranets and extranets have become reliable IT and business tools. This article breaks down ..read more

Employee engagement and business success go hand in hand. Over the last 50 years, Gallup has collaborated with over 270 organizations and 112,000 teams to gather extensive data on the importance of employee engagement in the workplace. Their data shows that benefits range from lower absenteeism and less turnover to fewer safety incidents and quality defects. Perhaps the most important finding is higher profitability (23%).   ..read more

Employees may be turning up for work but that doesn’t mean they are happy once they get there. According to a Gartner survey, only 34% of employees surveyed said their employers were “fully meeting expectations” or “meeting expectations.” Although companies have invested significant resources to improve employee experience, many have failed to hit the mark. LumApps for Google Workspace ..read more

Since its launch, Google Workspace has proven to be very popular with users worldwide. The latest version of Google Apps and G Suite (which includes Gmail, Docs, Calendar, Slides, and Sheets) had two billion monthly active users at the end of 2019 (ZDNet). This page will look at what a Google intranet is, why your business should consider creating one, and the steps for doing so. Google Intranet with LumApps ..read more

“They could have chosen a better name for our intranet.” Do you want your employees scratching their heads about the name you gave your digital workplace? The answer is No! The name of your intranet holds a lot of power and in this blog we will give some tips on how to name your intranet site. Let’s get started ..read more

Many people think that higher salary and perks – like paid lunches – are directly associated with workplace satisfaction. In reality, it’s meaningful connections that are an important predictor of whether someone will be happy, healthy, and successful in their job ..read more