Applichat helps BPO clients in the Philippines reduce their recruitment costs by 50% whilst delivering more qualified applicants. Through Facebook sourcing & messaging automation, Applichat streamlines the BPO recruiting process, enables candidates to apply through conversation, & gives Filipino HR professionals more time to make better decisions ..read more

Back in 2004, Tim outsourced a call center work to a BPO in the Philippines and he was surprised by how efficient and cost-effective the service was. Tim realised that the Philippines offers an enormous pool of talent, which can perform not just voice work, but a whole range of knowledge work - the accounting, marketing, customer service, a whole range of services. He then decided to set up his own back office operations in the Philippines for a successful national business in Australia, giving birth to EMAPTA. EMAPTA, which came from the initials of his family - Elizabeth, Mark, Amanda, Pau ..read more

The creator of the world’s largest website for finding Filipino virtual assistants, OnlineJobs.ph, guests on the program to share their story - how they started, who are their target audience, what are the services they provide. John Jonas, who is based in the United States, initially created the website to serve his need of hiring a virtual assistant way back 2008 but soon discovered the skilled talent pool in the Philippines and now the website has over 500,000 Filipino resumes and over 100,000 employers from around the world using it ..read more

Crewbloom is a remote outsourcing firm that specializes in providing sales services to US-based businesses from various industries. Connecting these businesses to top-caliber talents in the Philippines ..read more

MyOutDesk is an American-owned business, located in Sacramento, California – and all our overseas offices are managed by Americans with experience in international business. MyOutdesk is a company that offers Real Estate Virtual Professional services to Real Estate agents in the USA and Canada. The founders of the company saw the need for quality VA’s, being in the industry themselves, and realizing that a lot of the essential documentation and transaction coordination they needed done could be handled by a virtual professional, thus giving them more time to focus on making sales, talking to ..read more

For this interview, we visited Russell in their Clark Outsourcing office located in Philexcel Business Park. We talked about his company, how he built it from the ground up, the kind of culture he is building with his employees and the strategy he uses to create great relationships with their clients ..read more

EP41 - EB Call Center & SVC Providing Dedicated Support Agents to Outsourcing Clients by Outsourcing and Offshoring Philippines ..read more

An inspiring interview with the brilliant Sean Si of SEO Hacker. Aside from educating us with the ins and out of Search Engine Optimization, Sean is also a sought after public speaker. Sean Si shares: “The other definition of hacking which I prefer is ‘someone who likes to improve, code’ or who likes improve in general so that's the definition that I believe I apply with in terms of SEO Hacker. So I SEO Hacker actually makes sense when when the definition is phrased that way, meaning someone who likes to keep on improving SEO.” His expertise in the field has drawn the attention of business ..read more

Derek Ackary, the founder and CEO of Kulturoo Consulting joined the podcast and talked about the importance of Australian Culture and Communications training for Australian BPO's. Have a listen at our podcast to learn about them! For more info, visit our website at www.offshoring.com.ph ..read more

Optimind Technology Solutions Founder and CEO Wendy S. Ang joins the program to share their business success story. A company she established when she was only 21 years old, Optimind has made a name for itself in the web development space for over 16 years and they plan to continue serving their satisfied and loyal clients (foreign and local) for many more years to come. Wends: “We make sure that we spend for employees, give them decent salary. We actually give them also a one month vacation leave every two years just to rest their minds. And for clients also, sometimes we even spent more tha ..read more