PBX systems have been around for a long time. But these days, these systems and the phones connected to them, are becoming a bit like vintage cars. They still start and still get you from point A to point B, but they’re not often your first choice for getting around except in vintage car rallies. Many will end up relegated to the garage.  ..read more

AI is the latest and greatest breakthrough in modern technology, and certainly a hot-button issue. There are a wide range of opinions on the subject, from trepidation to anticipation, but that’s not what we’re here to talk about. We’re focusing on how AI can be integrated into your communications environment.  ..read more

Medical practice owners often consider cybersecurity as an unnecessary overhead. However, a recent incident with Change Healthcare challenges that thinking. This cybersecurity incident disrupted the practice's revenue workflow, preventing doctors from submitting claims and receiving payments. There's a lot this incident can tell us about business survival, the chain of vulnerabilities, and a call to action ..read more

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We’ve got some exciting news! Continuant’s attending Enterprise Connect 2024. What’s more, this will be the first appearance of a game-changing new product: Continuant Connect.  ..read more

It won’t be long now before the Legacy PBX is completely gone. Organizations all over the world are moving to the cloud, hoping to access the benefits of modern collaboration software. Still, this migration can be a daunting task for many organizations, especially large enterprises.   With this guide, we’ll lay out the steps you’ll need to take to migrate from a PBX to a UCaaS solution.    ..read more

The PSTN as we know it will soon be gone. Already the end-of-life date for the PRI is approaching, and organizations all over the world need to take steps to prepare for it. With more than 25 years of experience with enterprise calling solutions, we know the steps an organization needs to take to be ready for the PSTN switch-off.  ..read more

What’s that bank of desks where people sit making and answering calls? It's what we call a call center. Most people have likely seen one, called one, or even worked in one. For years, call centers have been the backbone of communications between businesses and their customers, but that’s about to change ..read more

Modern organizations need an effective way for their in-office and remote employees to collaborate, and for these organizations, legacy voice systems are no longer enough. What’s needed are solutions that cover calling, meetings, messaging, and more. This is the world of Unified Communications (UC), which helps organizations across the globe connect workplaces and their workforce.   ..read more