Make 2024 The Year You Commit To A Better Customer Experience With These Best Practices
NEC » Unified Communications
by Adam Uthe
5M ago
As the new year gets underway, everyone is setting goals – both individually and as an organization. One area that businesses should think long and hard about is customer experience. 52% of customers would switch to a company’s competitor after just one bad experience. There’s no calculating the value of making a good first impression ..read more
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With The Right UCaaS Solution, Employees Can Work From Anywhere For The Holidays Without Missing a Beat
NEC » Unified Communications
by Adam Uthe
6M ago
As the holiday season approaches, many businesses are faced with the challenge of keeping their employees productive while they work remotely. According to Deloitte’s 2023 holiday survey, 48% of all Americans intend to travel between Thanksgiving and mid-January. It’s critical for organizations to keep their employees engaged during the holiday season and the right unified ..read more
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How UNIVERGE BLUE PULSE Helps Businesses Of All Sizes Utilize The Power Of Artificial Intelligence
NEC » Unified Communications
by Adam Uthe
7M ago
Artificial Intelligence (AI) continues to dominate recent headlines, leading to valid questions about its practical uses for business. That’s why NEC has created UNIVERGE BLUE PULSE to seamlessly – and responsibly – integrate artificial intelligence within the UNIVERGE BLUE CONNECT and ENGAGE solutions. By harnessing the power of Generative AI, Large Language Models, and Natural ..read more
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A Modern, Cloud-Based Communications Platform Simplifies Everything For Higher Education Institutions
NEC » Unified Communications
by Adam Uthe
9M ago
Universities, community colleges, and vocational schools are under constant pressure to increase services, do more with less, and make sure every constituent group – from students to staff to alumni – feels informed and engaged. A fully integrated cloud unified communications platform goes a long way toward improving student, staff, alumni, and community experience, outreach ..read more
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Leveraging Free Assessments for Business Success
NEC » Unified Communications
by Joe Salisbury
10M ago
Why Such Offers Shouldn’t Be Overlooked When was the last time your tech stack was put to the test? To ensure it is serving you well, assessments shouldn’t be ignored. While in-house evaluations have value, there’s distinct advantages to third-party reviews, especially when offered for free. Free assessments – like those offered by NEC ..read more
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All Levels of Government Can Benefit From A Modern, Cloud-Based Communications Platform
NEC » Unified Communications
by Adam Uthe
1y ago
Government entities and agencies are constantly being asked to do more with less. As modern communication technology continues to evolve, the public expect to have their concerns heard and resolved in a timely manner. To meet the increasing demands of modern communication, many government agencies and organizations are turning to cloud-based unified communications systems ..read more
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UNIVERGE BLUE CLOUD SERVICES Celebrates 3 Years of Partnership with Intermedia Cloud Communications
NEC » Unified Communications
by Adam Uthe
1y ago
UNIVERGE BLUE’s all-in-one platform enables companies to communicate, collaborate and connect from anywhere at anytime NEC is thrilled to celebrate the third anniversary of the successful launch of UNIVERGE BLUE CLOUD SERVICES and our partnership with Intermedia. Launched on May 20, 2020, UNIVERGE BLUE has been providing simple, scalable, and customizable solutions for customers to ..read more
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Ensure Data Security and Compliance with UNIVERGE BLUE ARCHIVE
NEC » Unified Communications
by Adam Uthe
1y ago
FIND THE INFORMATION YOU NEED, THE MOMENT YOU NEED IT Do you and your organization spend too much time searching for information from your day-to-day business communications? Whether the information is needed to improve productivity, maintain compliance, or assist HR and/or Legal investigations, it’s critical that organizations can find what they’re looking for as soon ..read more
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Do What’s Best For YOUR Business – Not Someone Else’s
NEC » Unified Communications
by Adam Uthe
1y ago
For the second time in less than 10 years, Avaya has filed for bankruptcy. Regardless of how it came to be, this announcement raises serious questions about what the future holds for their customers, channel partners, technology vendors, and other key stakeholders. Now is the critical time to consider what’s best for your business moving ..read more
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What is UNIVERGE BLUE CLOUD CASH?
NEC » Unified Communications
by Josh Loinette
1y ago
Your business and customers’ needs have changed significantly over the last few years. Working in a traditional office gave way to fully remote working to the current mix of on-site and remote working. Customers now expect businesses to communicate on their terms. Chat, phone, email, and SMS are now necessary tools and with great change ..read more
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