This month we’re celebrating a big milestone: our 30th birthday. Founded in April 1994 by CEO Gary Watkins, SWG developed QFM as a new way to manage hard and soft FM services within a single CAFM platform. The last three decades have seen the company and its software grow from strength to strength, supported by the hard work and dedication of global teams, loyal clients, strong partnerships and our parent company, Addnode Group. We’re keen to embrace the next chapter of supporting the FM, estates management and PPP sectors, and are proud of the work we’ve delivered to our clients to date. Soft ..read more

As more standards are introduced across building operations, Penny Brinsley, Regional Account Director at SWG, is featured in the March issue of FMJ (p.28-29) to discuss the current trends in compliance and risk assessment, and explains how a permit to work system can offer various benefits, especially when integrated within a CMMS system.  “An ounce of prevention is worth a pound of cure.” Benjamin Franklin said this when discussing fire prevention, and the saying holds true to this day. Of course, we can extend its relevance to numerous compliance and health and safety issues, including ..read more

As we step into the new year, Hazel Bedson, Marketing Director at Service Works Global, and others in the industry comment on some of the trends the industry is likely to see in 2024 featured in Facilitate Magazine.  For starters, as labour market figures recently showed, there has been a decline in earnings growth in the latter months of 2023. According to Jon Boys, senior labour market economist for the CIPD, the professional body for HR and people development, this will be a respite to employers with hiring difficulties. However, Boys maintains that “the labour market remains ..read more

Penny Brinsley, Account Director at Service Works Global, discusses with Tomorrow’s Care the implications of facilities management technology in efficient care home estate management including the use of AI to create better maintenance schedules and keep care residents safe. The UK care sector faces an ever-increasing demand for high-quality services, primarily due to demographic shifts and the growing needs of an ageing population. Care home residents and staff already contend with numerous challenges related to comfort, safety, and human contact. In this environment, the last thing they shou ..read more

As the year comes to a close, SWG is proud to share some highlights and key moments from the last few months, supporting the FM industry. From events, both in-person and virtual, through to thought leadership pieces with leading FM journals we’ve provided insights and tools to help organisations meet the changing needs of the industry. This Christmas, we have made a donation to UNICEF worldwide to help support those affected by ongoing conflicts around the world. Read on to find out how we have helped many clients optimise their facility operations, reduce costs, and improve sustainability. So ..read more

Penny Brinsley, Accounts Director at Service Works Global, spoke to FM UK  and Tomorrow’s FM about how space management software solutions can help FMs improve workplace management through productivity, collaboration and decision-making.  As the office has transitioned into more of a collaboration space, the way it is used has also changed. With more teams coming to the office to have in‑person meetings, meeting rooms and collaborative spaces have had a boost in popularity. However, it has been found that 27 per cent of meeting room usage is without formal bookings, re ..read more

Marc Watkins, Business Development Director at Service Works Global, is featured in the November Issue of Public Sector Build Journal, discussing how retrofitting existing buildings with BIM technology can improve building capabilities and how it can help building owners during the RAAC crisis. Read more on pages 28-29.  Building information modelling (BIM) is all about knowing what a building is made of and how it has been constructed. The recent press coverage of the use of RAAC (reinforced autoclaved aerated concrete) in schools and public buildings, and the significant health and safe ..read more

Paul McCarthy, Chief Technical Officer, Service Works Global, is featured in the October Issue of Facilities Management Journal discussing how FMs can determine which digital solutions are the right ones. Read more on page 28.  From CMMS to Al, how can FMs determine which digital solutions are the right ones for their needs? We asked the experts for their views. CMMS (Computerised Maintenance Management System) as long been the foremost software solution used by FMs, allowing them to access asset data and information on the built environment as well as delivering mobile solutions for oper ..read more

Samantha Fuller, International General Manager, Service Works Global, discusses with FM Magazine how technology can help with a seamless transition to hybrid work. Read the full article here.  A recent report from the Property Council of Australia shows that while employees are going back to the office, that number varies by region. Of the major metropolitan areas, Melbourne has the lowest office occupancy rate of 46 percent, while Peth CBD is much higher at 81 percent. It’s difficult to generalise working patterns across all states of Australia (and, if the last three years have taught u ..read more

As July approaches, Service Works Global looks back on the progress and key updates from the last quarter. Our latest newsletter highlights SWG’s participation in key industry events and discusses how new technology is impacting FM. It also celebrates the fantastic contributions to FM by some of our clients across the globe and introduces the recently released white paper on smart building technology. Read on to find out more. Partnerships SWG at the Facilities Show: Exploring the Future of FM We were pleased to return to the largest facilities management exhibition in the UK, the Facilities S ..read more