Build Your Brand #9 - The Importance of Customer Service
TWO MEN AND A TRUCK
by TWO MEN AND A TRUCK®
4y ago
The customer is always right, right? Except they’re not always. So it’s up to you to make things right, even when the customer is wrong. There’s no one right way to handle customer service, but there are plenty of ways to get it wrong ..read more
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Build Your Brand #8 - Planning for Success
TWO MEN AND A TRUCK
by TWO MEN AND A TRUCK®
5y ago
Running a successful business doesn’t happen by accident. It takes planning – lots of planning. From budgets to execution to measuring your results. You have to know what you want before you go after it ..read more
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Xcelerate Podcast 12
TWO MEN AND A TRUCK
by TWO MEN AND A TRUCK®
5y ago
Two Men and a Truck President Randy Shacka sits down with National Sales Representative Kurt Richardson to talk about how to handle adversity and seize opportunity. Kurt is a well known speaker who has traveled across the country talking to both athletes and coaches from professional sports organizations ..read more
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Xcelerate Podcast 08
TWO MEN AND A TRUCK
by TWO MEN AND A TRUCK®
5y ago
Two Men and a Truck Executive Board Member, Brig Sorber, talks with Two Men and a Truck President Randy Shacka about some of the hard work and grit it took to be successful. Brig also discusses his mentors, getting comfortable being uncomfortable, and how his sweat equity, faith, and perseverance let to building this unique brand ..read more
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Xcelerate Podcast 07
TWO MEN AND A TRUCK
by TWO MEN AND A TRUCK®
5y ago
Two Men and a Truck President Randy Shacka sits down with Lansing Michigan Franchise General Manager Jordan Smith to discuss sweat equity. Jordan weighs in on what sweat equity means to him, how hard work and mentors have played a part in his life, and what it means to fail forward ..read more
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Xcelerate Podcast 05
TWO MEN AND A TRUCK
by TWO MEN AND A TRUCK®
5y ago
Two Men and a Truck International President, Randy Shacka, talks with Drew Bullard and Ryan Wells about their journey through life and business. Listen as these men describe their path to success as they changed roles and positions within Two Men and a Truck. These men give vital insights in what it took to advance from mover to general manager and everything in between ..read more
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Build Your Brand #7 - Communicating Across a Franchise System
TWO MEN AND A TRUCK
by TWO MEN AND A TRUCK®
5y ago
Good communication between two people can be a challenge. But what about communicating with your staff? Or your corporate franchisor? Or getting information to flow between the two? Your challenge just grew exponentially ..read more
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Build Your Brand #6 - The Customer Experience
TWO MEN AND A TRUCK
by TWO MEN AND A TRUCK®
5y ago
The sales process used to be focused on doing whatever it took to get the customer to make a purchase. But times have changed, customers’ expectations have changed, and your sales process needs to change, too ..read more
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Build Your Brand #5 - Lead Generation
TWO MEN AND A TRUCK
by TWO MEN AND A TRUCK®
5y ago
A successful business takes more than a great idea, great employees, and great service. You need customers. So how do you find them? Or more accurately, how do they find you? Having a steady stream of leads is essential to keep any business growing ..read more
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Xcelerate Podcast 02-2
TWO MEN AND A TRUCK
by TWO MEN AND A TRUCK®
5y ago
President of Two Men and a Truck International Randy Shacka speaks with Dan Pettit and Jason Washburn about personal branding, and the Mary Ellen Sheets Scholarship Program. These men discuss the importance of moving forward in business and life. Learn how Dan and Jason have build up not only their personal brand, but the company brand. (part 2 ..read more
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