With August wrapping up and September on the way, we’re pleased to share the latest update for Yeastar P-Series Phone System. This update brings new features to our contact center solution to help you provide even better service. Join Upcoming… The post P-Series Update (August 2024): Live Chat, Facebook Integration, Selectable DODs for Outbound Calls, and More appeared first on Yeastar ..read more

Every sale begins with marketing. If you’re looking to promote and sell Yeastar Call Center solution in 2024 and beyond, you’ve landed on the right page. In this article, we’ll outline the typical call center buyers’ journey and offer targeted… The post Selling Call Center Solution? A Cluster of Content to Utilize appeared first on Yeastar ..read more

As businesses grow, their communication needs expand as well. Traditional phone systems often struggle to keep up with this growth, leading to inefficiencies and high costs. Session Initiation Protocol (SIP) offers a modern solution by enabling seamless voice, video, and… The post What is Session Initiation Protocol (SIP)? A Complete Guide appeared first on Yeastar ..read more

Managing a call center is no easy task. High call volumes, long wait times, and inconsistent customer experiences can frustrate your agents and customers. These challenges affect customer satisfaction and can lead to increased operational costs and employee burnout. But… The post Call Center Analytics: Benefits, Types, & Key Features appeared first on Yeastar ..read more

We are thrilled to bring you another July update for Yeastar P-Series Phone System, bringing even more enhancements to your calling experience with our solution. Here’s a detailed look at what’s new: Enhanced Microsoft Teams Integration Yeastar Linkus for Microsoft… The post P-Series Update (July 2024-2): Enhanced Teams Integration, Linkus CTI, Emergency Number Prepend, and More appeared first on Yeastar ..read more

We’re pleased to bring you the July update for Yeastar P-Series Phone System, featuring several new features and enhancements tailored to meet your diverse needs. Here’s what’s new! New Feature Roundup – July ’24 Get up to speed with new… The post P-Series Update (July 2024): Remote Archiving, Destination-specific MoH & Ringback Tone, Queue Log in on Linkus Mobile Client, and More appeared first on Yeastar ..read more

Deploying the Yeastar P-Series Phone System on Amazon AWS is now easier than ever! The P-Series Phone System (Software Edition) is now officially listed on the Amazon AWS marketplace, allowing you to easily host and manage all your Yeastar P-Series… The post Deploy Yeastar P-Series Straight from Amazon AWS Marketplace appeared first on Yeastar ..read more

For multi-site businesses today, having a high-quality branch office VoIP network and choosing the services that come with it has never been more important. It’s imperative that all remote sites,  branches, and mobile workers can effectively communicate, smoothly coordinate, and… The post 4 Available Options to Connect Remote and Branch Offices appeared first on Yeastar ..read more

Yeastar Cloud PBX (P-Series Cloud Edition) comes with an enterprise-grade communications feature set. There are probably some useful features you have yet to uncover. Read this blog to explore the top 10 features that hit the most popular list and… The post 10 Must-Try Features of Yeastar Cloud PBX appeared first on Yeastar ..read more

VoLTE technology has been getting a lot of attention, but for most people just coming across the term, it’s unclear exactly what it means and what the benefits will be. While another voice over IP technology, VoIP is widely known… The post What’s the Difference between VoLTE and VoIP? appeared first on Yeastar ..read more