Property technology, otherwise known as proptech, is a broad term used to describe the application of technology in the real estate industry. Proptech covers a range of applications and solutions, from online platforms that help people find and buy homes, to apps that make it easier for landlords and property managers to screen tenants or […] The post What is PropTech? (How To Leverage Property Technology) appeared first on swivl ..read more

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  All You Need to Know on How to Build a Chatbot and Deploy Conversational AI at Your Organization In recent years, conversational AI interfaces, like chatbots or voice bots, have seen an increase in adoption by a myriad of industries to improve customer engagement and personalization. Today, operators are leveraging robust platforms that are […] The post The Definitive Guide on How to Build a Chatbot appeared first on swivl ..read more

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The ability to deal with and rapidly resolve incoming issues while providing a personal touch in the sales process is a hallmark trait of productive organizations – especially in this recent transition to a digital work environment.  While traditional chat and ticketing systems can be a great way to get alerted if there is a […] The post How to use Microsoft Teams to supplement your Contact Center appeared first on swivl ..read more