Although eCommerce is still a relatively small part of overall retail sales, online shopping is growing for both business and consumer buyers. In this edition of “Mind-Blowing Stats,” we take a look at the state of eCommerce, how and how much people and businesses buy online, and what eCommerce trends to expect in the future. 1. US eCommerce sales currently average out at 10.5% of total sales. (Source: Smart Insights) 2. While 65% of B2B organizations either have an eCommerce site or plan to launch one by year-end, a large number have no strategy at all. (Source: Gartner) 3. Today, two in thre ..read more

Is your eCommerce business meeting the needs of modern day B2B and B2C buyers? If the answer is no, then you could be missing out on a big opportunity to differentiate yourself from your competition. Today’s buyer journey isn’t linear, which is forcing companies across all industries to adjust their offerings and strategies. Many have turned to Magento Commerce for its fast go-to-market, flexibility, and robust ecosystem of partners and developers. In this roundup, we will take a look at how the highly flexible Magento eCommerce platform is helping B2B, B2C, and B2B2C companies positively tran ..read more

Eleganza is a well-known, high-end fashion retailer in the Netherlands, selling brands such as Versace, Michael Kors, Valentino, and many others. Besides its Web shops, Eleganza also has five brick-and-mortar stores across the country. As a seller of premium brands with an expanding international audience, Eleganza is seeing almost 90% of customers using their mobile phones to visit its online stores — higher than the industry average. Since 2015, Eleganza had been successfully running its online shop and supporting four languages on Magento 1.9.2.0. With the end of life of Magento 1 on the ho ..read more

The experiences that people encounter in their everyday lives as consumers are now shaping their expectations in the B2B world, too. Indeed, the lines continue to blur between B2B and B2C buyers, and it is this realization that has many companies playing catch-up with their B2B eCommerce strategies. So what does the modern B2B buyer’s journey look like? And how are they relying on digital channels to make more informed purchases online? The stats below answer these questions and plenty more. 1. When B2B buyers are considering a purchase, the majority (27%) of that time is spent researching ind ..read more

Mobile is changing the way people research and eventually purchase products and services. Indeed, the speed, simplicity, and evolving features and functionality of the devices we use have transformed the buying experience and mobile commerce is finally moving to the mainstream. In fact, Adobe (Magento’s parent company), forecasts that nearly 36% of e-commerce sales this holiday season will be made from a smartphone. And while those numbers show more and more people are buying from their smartphones, B2B companies are behind their B2C counterparts when it comes to their mobile commerce offering ..read more

NetSuite is one of the most flexible and scalable ERP systems on the market today. In fact, it’s especially popular among mid-market businesses with plans to grow big. The idea is to install the NetSuite ERP system once-and keep expanding-without ever having to install a new back office. In theory, it’s a back-office you’ll never outgrow. However, most NetSuite users that sell online will eventually have to choose a more advanced eCommerce platform. And it’s no surprise that many of them select Magento Commerce. It’s proven to scale quickly and comes with advanced features like rapid content p ..read more

There are so many things to consider in a fast-growing eCommerce business. Inventory management, shipping costs, fraud management, sales tax, customer experience-the list goes on. Bad eCommerce practices, such as complicated checkout processes or fraud management that blocks genuine customers, can easily creep into a business. Therefore, it’s important to run regular diagnostics to identify common bad practices that, without proper management, can be detrimental. Let’s dive into each area to help you uncover clues of profit-killing activities that could be hiding in your eCommerce business. 1 ..read more

There could have been a time to dismiss augmented reality (AR) and artificial intelligence (AI) as too futuristic to be usable — but that time is over. Technology has caught up with us, and we are now seeing its impact moving us further into the direction of seamless, fast, immersive, and personalized experiences. The digital eCommerce trends we’ve identified for 2020 are primed to make a direct impact on your business — or, on the flip side, an impact on your competitors’ business if you choose not to adopt them. For those of you who are ready to incorporate these trends into your customer en ..read more

So many vendors to choose from, so little time. The influx of eCommerce platform providers has often been cited as one of the big challenges for B2B companies trying to digitalize their sales operations. Research shows that 60.7% of manufacturers and 38.1% of distributors do not have an eCommerce site. And while Forrester predicts that B2B eCommerce transactions will reach $1.5 trillion by 2021, that will make up just 13% of total B2B sales that year. While it’s clear that B2B commerce is definitely making strides, and we’re seeing quite a bit of uptake in that space, it’s still fairly early d ..read more

Key Benefits Of An Order Management System Customer expectations and product demands have changed. As customers increasingly drive the buying journey, merchants must adjust quickly to ensure they are delivering a seamless customer experience in a way that is cost-effective for their businesses. This is where an order management system can help, providing key benefits that align a company with evolving customer expectations and current market demands. With all the features and benefits that an order management platform can offer, a surprising number of commerce merchants still do not focus on d ..read more