Neil Baker Consulting and Coaching
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Leadership Practice to enhance learning, motivation, well-being and performance.
Neil Baker Consulting and Coaching
4y ago
Institute for Healthcare Improvement
Podcast--27 min.
How to Navigate Power to Enhance Psychological Safety
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Neil Baker Consulting and Coaching
4y ago
Don't Let Your Staff Suffer In Silence
IHI Blog Post
Unless leaders take certain actions repeatedly, the odds of staff suffering in silence are high.
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Neil Baker Consulting and Coaching
4y ago
Video (5 min. 15 sec.)
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I offer 90-day, 6-month, and 12-month packages of hybrid teaching, consultation, and coaching all by video meetings. Customization is also an option.
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In this article you will learn why experience and skills are not enough to assure the highest levels of success and sustainability with improvement initiatives in healthcare. The reason this is true has to do with...quicksand.
From solid ground to quicksand
When I was a kid ..read more
Neil Baker Consulting and Coaching
4y ago
Video (4 min. 30 sec.)
For more about leadership power failures see
Black Holes--an invisible danger to change initiatives
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To assure success with improvement initiatives, leaders must take on two key actions themselves if they want to sustain the necessary alignment.
Neglecting or delegating these responsibilities is like pulling the plug on the best results, spread, and sustainability.
Alignment defined
Alignment means that everyone who needs to be involved to make an improvement initiative a success ..read more
Neil Baker Consulting and Coaching
4y ago
Institute for Healthcare Improvement Blog Post. Access at
How to Use Supervision to Create Psychological Safety
This blog post shares survey results which indicate that conversations between leaders and their direct reports too often do not address concerns and challenges.
This is in stark contrast to research which shows that addressing what is important to each person and his/her pain points significantly improves performance, learning, and innovation. The article defines action steps supervisors can take to promote a psychologically safe work environment which enhances speaking up ..read more
Neil Baker Consulting and Coaching
4y ago
Video (3 min.)
To learn more about Leadership Practice Sprints as a method to transcend your Upper Limits see Sprints.
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In this article you will learn how experienced leaders detect and transcend their upper limits.
This perspective is based on experience with thousands of leadership problems and on research from multiple fields including neuroscience, the science of expertise, organizational development, adult development, psychology, improvement science, and more…
An Upper Limit, as described by Gay Hendricks in ..read more
Neil Baker Consulting and Coaching
4y ago
Video (3 min.)
Additional resources
For more information about getting support in strengthening your practice, see Adaptive Sprints.
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In this article, you will learn from a real-life situation how to enable the right start in tackling hard relational problems at work.
Last year, the leader of a change initiative in a healthcare organization came to me for help as she was very frustrated. Despite many conversations with the medical director of the largest clinic, he still was resistant to the change. She felt he was ve ..read more
Neil Baker Consulting and Coaching
4y ago
Video (3 min.)
Reference
David V. Day The Difficulties of Learning From Experience and the Need for Deliberate Practice Industrial and Organizational Psychology 3: 2010
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This article focuses on a huge challenge to being at our best as leaders: how to learn “in the ..read more
Neil Baker Consulting and Coaching
4y ago
See article on the Institute for Healthcare Improvement Blog at
Pay Now or Pay Later ..read more
Neil Baker Consulting and Coaching
4y ago
Video (3 min. 20 sec.)
References
(1) Edmondson, Amy C. et al Psychological Safety: The History, Renaissance, and Future of an Interpersonal Construct Annu. Rev. Organ. Psychol. Organ. Behav. 1: 23 – 43, 2014
(2) Perlow, Leslie et al Is Silence Killing Your Company? Harvard Business Review May 2003
(3) Raemer, Daniel B. et al Improving Anesthesiologists’ Ability to Speak Up in the Operating Room Acad Med. 91:530– 539, 2016
(4) Salazar, Marco J. Barzallo et al Influence of Surgeon Behavior On Trainee ..read more