Commit to building empowered relationships that achieve mutually rewarding goals. Nurture healthy interdependence with your staff, your family/friends and community to live/work with a shared sense of wholeness, safety, and purpose ..read more

Quiet quitting is not as straightforward as one might think. It’s worth considering the real cost: one’s physical and mental health. If you go against your natural inclinations to perform your job in a manner that feels positive, you’d be better off working where you are celebrated, not just tolerated. As a leader, though, you must keep your team engaged ..read more

What makes a leader in ophthalmic administration? Do managers make good leaders? And do good leaders make good mentors? Angela, Patti, and Carrie lead the discussion on leadership in this episode. This episode of EyeTalks Radio is sponsored by ASOA Diamond Strategic Business Partner ..read more

Setting good boundaries at work can help preserve job satisfaction, increase productivity, reduce burnout, and can set an example for others.  Poor boundaries can create confusion, disappointment, and conflict. Angela, Carrie, and Patti talk about boundaries in this episode. This episode of EyeTalks Radio is sponsored by ASOA Diamond Strategic Business Partner ..read more

Reality versus perception. Contrasting leader and staff experiences. Common perception gaps and how to close them. In this episode, Angela, Patti, and Carrie keep it real about reality. This episode is sponsored by ASOA Platinum Strategic Business Partner ..read more

Angela, Patti, and Carrie talk about the benefits and potential drawbacks of humor in the workplace, and how good humor can make good leaders. This episode is sponsored by ASOA Gold Strategic Business Partner ..read more

Work hours. Accountability. Completion of tasks. Loyalty to the vision. Pulling a fair share of responsibility.  In this episode, we are talking about work ethic ..read more

R-E-S-P-E-C-T—It’s not just a song, it’s a two-way street. In this episode, Angela, Patti, and Carrie discuss the elements of respect, how to earn it, how it’s earned, and how it’s maintained ..read more

In today’s episode, Angela talks with Patti and Carrie about COMMUNICATION. It is so important to identify and develop clear and positive communication between you and your providers, and we’ll hear how this team has accomplished it ..read more

ASOA's EyeTalks Radio podcast presents its new limited subseries, The Administrator-Physician Relationship. Join host Angela Casazza, MHA, PMP, COE, Executive Director of Lexington Eye Associates Inc. (and ASOA's Board of Directors ABC Liaison), Patti Barkey, COE, CEO of Bowden Eye & Associates (and ASOA's Board of Directors President Elect), and Carrie Jacobs, COE, OCS, Executive VP of Operations of Chu Vision Institute (and ASOA's Board of Directors Member at-Large) as they discuss what's to come ..read more