8×8 Confirms Samuel Wilson as its New CEO 8×8 has appointed Samuel Wilson as its new Chief Executive Offer this week. Wilson had been acting as interim CEO since November 2022. He stepped up to the role after 8×8 terminated the contract of then-CEO Dave Sipes with immediate effect. Wilson performed the CEO duties while 8×8 processed a candidate search following Sipes’ departure. Wilson has now been appointed in the position permanently and also appointed to 8×8’s Board of Directors. “I am honoured and thrilled to accept the role of CEO at 8×8,” Wilson said. “We have an exception ..read more

Over 90 organisations have signed an open letter to Slack urging the UC and collaboration company to introduce end-to-end encryption to its platform. The letter claims that Slack is putting marginalised communities, human rights and climate activists, and political journalists at risk without the security provided by end-to-end encryption. Among the organisations to have signed the letter so far are technology-focused nonprofits and communities such as Mozilla, the Open Data Charter and Tor, and civil and human rights groups like the Dangerous Speech Project, Reproductive Health Access Project ..read more

With the rising popularity of ChatGPT, it’s no surprise that many companies are rushing to create their own conversational AI tools. One of the latest releases is Slack GPT, which brings generative AI to Slack to help provide conversational summaries, help with writing, and customer insights. So, what is Slack GPT, and how can businesses use it? Let’s explore and see what Slack’s latest offering provides. What is Slack GPT? Slack GPT, as the name suggests, is a solution that brings conversational, generative, artificial intelligence (AI) like that of ChatGPT to Slack. Built through a partnersh ..read more

Salesforce has announced Slack GPT, a conversational AI tool to boost business productivity. The new technology leverages CRM and conversational data and introduces AI features into Slack, generative AI app integrations, and the capability to use customer insights through the Customer 360 and Data Cloud. The arrival of Slack GPT follows the release of Salesforce’s Einstein GPT. However, Slack GPT provides more advanced agent-assist innovations within the Service Cloud application than Einstien GPT. Lidiane Jones, CEO of Slack, commented: Generative AI has enormous potential to redefine h ..read more

Microsoft Announces 300 million MAU, Reportedly Decouples Teams from Office to Avoid an EU Antitrust Probe Microsoft revealed that it has reached 300 million monthly active users (MAU) during its Q3 2023 earnings call. Other notable takeaways from the earnings call include the Microsoft Cloud producing a quarterly revenue of more than $28 billion, a 22 percent increase which the business views as evidence of its “continued leadership” across the tech sector. Generally, results surpassed expectations. Microsoft’s third-quarter revenue of $52.9 billion was up 7 percent and 10 percent in constant ..read more

Slack has announced that it will introduce the ChatGPT app for its platform and help increase efficiency for its estimated 10 million-plus daily users. Built by OpenAI, the app integrates ChatGPT’s powerful AI technology to provide instant conversation summaries, research tools, and writing assistance within Slack, powering millions of businesses with their productivity. “OpenAI has been a great Slack customer, and we’re even more excited for them to be an amazing Slack partner,” stated Noah Desai Weiss, Chief Product Officer at Slack. “The ChatGPT app for Slack deeply integrates the power of ..read more

Enabling efficient, streamlined, and effective communication hasn’t always been easy in the travel, transportation, and logistics landscapes. With employees often distributed across a range of different environments, traditional communication tools have often led to silos and knowledge gaps between teams. The evolution of the UCaaS landscape could finally solve this problem. With Unified Communications ecosystems situated in the cloud, diverse transportation brands can finally synchronise their workforces, and streamline the flow of knowledge. Increasingly, business leaders are turning to majo ..read more

HSBC has bought the near-insolvent Silicon Valley Bank (SVB) UK for £1 ($1.21) to secure over $8bn of holdings and around 3,000 accounts across the UK technology industry. After spending the weekend in talks with SVB UK and the Bank of England and explaining the situation on TV, Jeremy Hunt, UK Chancellor of the Exchequer, declared in a Gov.UK statement: “Today, the government and the Bank of England have facilitated a private sale of Silicon Valley Bank UK; this ensures customer deposits are protected and can bank as normal, with no taxpayer support. I am pleased we have reached a resolution ..read more

Slack has announced that it will introduce the ChatGPT app for its platform and help increase efficiency for its estimated 10 million-plus daily users. Built by OpenAI, the app integrates ChatGPT’s powerful AI technology to provide instant conversation summaries, research tools, and writing assistance within Slack, powering millions of businesses with their productivity. “OpenAI has been a great Slack customer, and we’re even more excited for them to be an amazing Slack partner,” stated Noah Desai Weiss, Chief Product Officer at Slack. “The ChatGPT app for Slack deeply integrates the power of ..read more

There are endless players in the transportation sector, from those offering private travel options, to charter companies, airlines, logistics brands, and public transportation suppliers. While all of these organisations may differ in their operations, they do have something in common: a need for consistent, agile, and efficient communication.   In a landscape as flexible and distributed as the transportation sector, keeping teams and employees on the same page can be complex. However, with the right UC tools, it’s possible to retain excellent communication and team work, regardless o ..read more