Employees spend an estimated eight hours a week working inefficiently. Things like reworking a task and searching the web or intranet for information take time away from important work. As a result, more companies are undergoing digital transformations. They’re turning to solutions like workflow software and robotic process automation (RPA) — using software “robots” to perform basic and repetitive tasks. If you’re not already leveraging these solutions, you’re missing out on opportunities to boost productivity across the board. In this article, we’ll look at how workflow automation can help yo ..read more

The modern workplace is changing. Employees are no longer bound to physical workspaces or even to traditional schedules to work efficiently. Companies like Microsoft are now embracing hybrid working models — a structure that gives employees the option to work in the office or remotely. But these changes also present several challenges, namely that organizations must ensure that their distributed workforce has the right tools to communicate. Using enterprise collaboration software can help. In this article, we’ll explain what enterprise collaboration is and why it’s important. We’ll also look a ..read more

From onboarding new hires to creating proposals and procuring goods, nearly everything a business does revolves around processes — a set of steps you carry out to accomplish a goal. These processes are more useful when they’re connected to data. Examples include connecting time off request forms and onboarding workflows to your HR system. So how can you connect forms and data to your workflows? How can you make your data available to the right person at the right time? The answer is with data workflows. In this article, we’ll cover what a data workflow is and look at use cases with examples. W ..read more

In a small business, you can get away with having a mix of different tools and workflows. In spite of poor systems, it’s usually easy enough to collaborate with a low number of employees and clients. But once your company grows and you have entire teams and departments dedicated to specific business processes — like sales or customer service — a lack of integration can lead to severe inefficiencies. For example, suppose your support agents use a helpdesk completely separate from the CRM your account managers use. In that case, both sides lack any true insight into the journey of every customer ..read more

It can be devastating to hear when a key vendor goes bankrupt. Unfortunately, vendors may shut down for various reasons, which can hamper your own operations. The next immediate step then is to find another vendor. But do you have a process in place to source vendors? Does the purchasing team know what their roles and responsibilities are? To ensure minimal disruptions to your operations, you need to plan for contingencies like vendor bankruptcies. This is where a procurement plan comes in. In this article, we’ll explain what a procurement plan is and why you should create one. We’ll also cove ..read more

The world continues to change at a rapid pace. Companies must continually adapt their processes to keep up with increased competition and meet changing industry regulations. So how can you help your company grow and adapt? How can you equip your team with the tools they need to excel in their roles? By improving your process productivity. Read on to learn more. In this article, we’ll look at the different factors that impact productivity and how you can make your processes more efficient. Click the links below to jump ahead: What Is Productivity, and How Do You Calculate It? Factors That Affe ..read more

Despite most white-collar workers now working on computers, the average employee’s working day is still filled with a surprising amount of manual tasks within a digital environment. Examples are simple data entry (because of missing integrations), creating reports, sending follow-up emails, or even training new employees in internal software. The good news is that you can optimize significant chunks of workflows in every department, from sales to support, marketing, and IT. Digital process automation is the next evolution of “business process management,” where the aim is to automate as much o ..read more

Procurement plays a vital role for every business. Companies need to procure goods and services to continue operating. However, poor procurement practices and inefficient processes can result in slow approval cycles, missed payments, higher costs, and even instances of fraud. An effective procurement management system can help you address these challenges. In this article, we’ll take an in-depth look at procurement management, including what it is and why it’s important. We’ll also cover the steps in the procurement process and how you can use frevvo’s automation software to automate them. Cli ..read more

In large companies, it’s common for teams to develop their own ways of doing things. A single process — like billing or accounting — might happen in a dozen different ways. In a best-case scenario, this only leads to confusion when teams have to collaborate. In the worst case, untidy process management can also lead to issues like double-billing, lost deliverables, delays, poor work quality, and more. Without a reliable system for managing mission-critical business processes, your company isn’t running efficiently. That’s where process standardization comes in. It can help you break down and d ..read more

Payments are, obviously, an integral part of supplier and vendor relationships. If you pay too late or get an amount wrong, you could end up with high penalty fees or even having to switch suppliers as you’re trying to complete a customer order. A robust accounts payable process helps you stay on your supplier’s good side and gives you a better overview of your company’s cash flow at all times. You also protect yourself against fraud from parties posing as vendors. In this article, we’ll break down the accounts payable process, its importance, and common challenges. We’ll also look at how you ..read more