East West Bank’s CEO on how the bank coped with LA wildfires
American Banker Podcast
by American Banker
1w ago
The bank, which is headquartered in Pasadena, had to quickly switch to remote work for many employees and come up with relief programs for customers whose homes and businesses were destroyed by fire ..read more
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Where Citi Ventures is placing its fintech bets in 2025
American Banker Podcast
by American Banker
3w ago
Arvind Purushotham, head of Citi Ventures, shares where he and his team see opportunities and how they vet tech startups ..read more
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Why banks keep failing at money laundering
American Banker Podcast
by American Banker
1M ago
A lack of resources is one common cause of AML penalties, says consultant Aaron Ansari.  ..read more
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The banks that implement AI well, from titans to mavericks
American Banker Podcast
by American Banker
2M ago
Some banks are “punching above their weight,” according to Dan Latimore, chief research officer at The Financial Revolutionist. Here’s how they do it.  ..read more
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The case for a human crime officer in every bank
American Banker Podcast
by American Banker
2M ago
Ian Mitchell, founder of The Noble, an organization that works with law enforcement and with banks to fight human crime trafficking, explains some of his group’s recent work and why banks need someone dedicated to human crime ..read more
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Kristy Kim says buy now/pay later is like fast food
American Banker Podcast
by American Banker
2M ago
The founder and CEO of the fintech Tomo Credit says the popular form of credit helps consumers perpetuate bad habits ..read more
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AARP’s Jilenne Gunther has advice for banks on elder fraud
American Banker Podcast
by American Banker
3M ago
Elder financial exploitation has been a problem for banks for years, and it’s getting worse. Gunther offers practical suggestions for what banks should do when they suspect an older customer is a victim ..read more
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Southern Bancorp’s answer to the home affordability crisis
American Banker Podcast
by American Banker
3M ago
The Arkansas community development financial institution has an ambitious goal of making $500 million worth of mortgages in rural, minority and low-income neighborhoods ..read more
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‘Job satisfaction will go up’: How generative AI is changing work
American Banker Podcast
by American Banker
4M ago
The technology will take on routine, dull work, says Alenka Grealish, principal analyst at Celent ..read more
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How banks’ use of generative AI has evolved over the past year
American Banker Podcast
by American Banker
4M ago
Financial institutions have dramatically increased their investment and trust in large language models since 2023. Kartik Ramakrishnan, Capgemini’s deputy CEO of Financial Services and head of banking and capital markets, shares the results of a recent report that analyzed these changes ..read more
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