33.03 - Measure innovation in incremental wins
BAI Banking Strategies
by BAI
4M ago
BAI Global Innovation Awards Lead Judge Amy Radin and Vice President & Portfolio Head - Strategic Accounts, Financial Services of Infosys Raghav Agarwal join the BAI Banking Strategies podcast to share recent industry innovation trends and how banks can position themselves as leaders focused on customers, data, and collaboration ..read more
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33.02 - Maximizing digital marketing ROI
BAI Banking Strategies
by BAI
4M ago
In today's fiercely competitive environment, marketers are feeling the pressure to drive engagement, strengthen loyalty, and achieve deposit growth. Robert Ropars from Vericast joins us to share his perspective on how financial institutions can drive customer acquisition, increase retention and develop attribution strategies in the digital marketing space ..read more
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33.01 - ‘Tis the season for greater fraud awareness
BAI Banking Strategies
by BAI
5M ago
Brian Keefe from NICE Actimize joins on the BAI Banking Strategies podcast to talk about heightened volume and patterns of fraud during the holidays, and what banks can do about it ..read more
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32.08 - Winning the primary client relationship battle
BAI Banking Strategies
by BAI
5M ago
Marc Salinas and Eric Campbell from Bottomline Technologies join us to share how recent industry events create an opportunity for financial institutions to position themselves as a valued resource for their business banking and commercial clients and win the battle for primary ownership of the customer relationship ..read more
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32.07 - FedNow is live…now what?
BAI Banking Strategies
by BAI
7M ago
FedNow is officially live. With the launch comes the potential for financial institutions to expand and provide different products and services that they are just touching on today.  Brian Keefe from NICE Actimize joins us to tell us more about how FedNow can be safe and efficient, all while allowing for a wider range of innovative instant payment services in the near future ..read more
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32.06 - Fraud activity is increasing – how to protect your institution and customers
BAI Banking Strategies
by BAI
8M ago
Greg Kanevski of ServiceNow joins the BAI Banking Strategies podcast to discuss the impact of increased fraud on financial institutions and how they can better protect themselves and their customers in their fight against fraudsters ..read more
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32.05 - Fact vs Fiction: Debunking fraud and faster payments myths
BAI Banking Strategies
by BAI
8M ago
Mark Majeske of Alacriti joins the BAI Banking Strategies podcast to dissect and debunk some of the top myths regarding fraud and faster payments ..read more
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32.04 - Creating a better digital payments experience for businesses
BAI Banking Strategies
by BAI
11M ago
Payments are a central focus in digital banking for retail customers. This is less the case when it comes to businesses. Layne Kight from Deluxe is with us to share ideas on how banks and credit unions can create a better payments experience for their business customers ..read more
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32.03 - Easing the banking challenges for people with disabilities
BAI Banking Strategies
by BAI
11M ago
Val Srinivas from Deloitte joins us to share his firm’s recent research into the difficulties people with disabilities encounter while banking, and how banks can make things easier ..read more
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32.02 - Rethinking risk after the SVB collapse
BAI Banking Strategies
by BAI
11M ago
The stunning collapse of Silicon Valley Bank and other banks in early 2023 has reframed how the industry is thinking about risk. Joan McGowan and Tom French from SAS join us to offer advice to banks and credit unions on how to better address the many risks they face ..read more
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