This is a walkthrough on how to calculate shipping costs for small businesses, the main drivers of shipping costs, and why they matter. Business owners agree that predictability is crucial when it comes to shipping costs. Surprises are a big no-no. Learning how to calculate shipping costs is essential for both small businesses and their customers. Knowing the shipping costs in advance helps businesses price their products strategically. It also means your customers can stay within budget and better understand what to expect from the transaction. To do manual shipping cost calculations, you mus ..read more

I know why you’re here. You’re looking for small business shipping tips that can: Lower your costs Streamline your shipping process Grow your profit Help ship your products in the quickest, most efficient way possible If you’ve been nodding your head, you’re in the right place. This guide includes top business shipping tips, calculations, FAQs, etc. Let’s get started.  Small business shipping tips  Here are five essential shipping tips for small businesses.  1. Be smart with shipping insurance To determine if you need shipping insurance, check if the cost of insuring your pack ..read more

You’ll love this guide if you want a profitable small business shipping strategy.  A shipping strategy is essential for your eCommerce business’s long-term sustainability and efficiency.  Below, you’ll find a quick roundup of the best shipping models, software, and carriers for small businesses.  Let’s jump right in. How to offer free shipping for small businesses Free shipping is a great strategy to minimize cart abandonment rates and maximize sales.  Consumer reports reveal that 66% of customers expect free shipping for online purchases, while 80% only expect free shippin ..read more

We’re excited to announce that Veeqo has re-launched as a FREE multichannel shipping software! Regular readers of the Veeqo blog – of which there are of course many – will know that late in 2021, Veeqo became part of Amazon. Well, we’ve been busy ever since building something new. Last week, we finally got the chance to unveil it to the world. Our CEO took to the stage at Accelerate, Amazon’s annual seller conference in Seattle. So, just what is the new Veeqo? Veeqo is shipping software that does more than print labels. Veeqo offers all sellers, regardless of order volume, the core features yo ..read more

How to survive setting up a new business: from a businessman just like you Ant Rodgers from Protein Pick & Mix answered some of our questions on being a new business to help you succeed. When asked what do you wish you had known getting started in your business, Ant replied ‘Probably too many things to list – and I’m still learning daily’. The truth is there is no quick fix. The market is constantly changing no matter what field you are in, so the most important thing to focus on is survival. Survival – but what does that really mean? As a business owner, you should be prepared for the une ..read more

94% of first impressions of websites are based on web design! Poorly ‘designed’ doesn’t just mean how it looks. There are many different aspects which can make a website unpleasant for customers. This piece touches on why putting time into creating an organised and attractive website can cost you £££ and mean the difference between your business succeeding and failing. Use the checklist below incase your website needs a helping hand: Technical Aspects Slow site speed Non-responsive website design that’s not mobile-friendly Usability and broken link errors Visual Aspects A disorganised or in ..read more

The average customer retention rate for e-commerce brands is around 30% however loyal customers spend 67% more than new ones. Customer acquisition VS retention? There are two integral components to growing your business; customer acquisition and customer retention. Put simply, customer acquisition is the ability to convert potential customers or convince new customers to buy your products whereas customer retention is a business or sellers ability to retain their existing customers over a period of time. Understandably, businesses often funnel most, if not all of their resources into acquisiti ..read more

Advanced Shipping Notices, or ASNs for short, are used by all types of businesses because they increase inventory accuracy, reduce shipping errors, and improve customer service. When you first start out in your business, it’s common to assume that shipping is the most straightforward task. After all, the really complex parts – manufacturing, marketing, and selling – are over, and now you just need to get the goods to your customer.  But shipping is where so many things can go wrong, including incorrectly picked and packed orders, damaged items, and misdirected or lost packages. Fragile it ..read more

93% of consumers are more likely to make repeat purchases at companies with excellent customer service. With this in mind, you should make your customer support a priority when you focus on gaining loyal customers. Here are our top 5 tips to improve your customer support experience. 5. Customer feedback is under rated Studies have shown that 90% of companies who use data analytics from customer feedback report that this improved their ability to offer a great customer experience. This is the core foundation when it comes to your customer interactions and honestly, it’s a no brainer. Why spend ..read more

1/3 of businesses will miss a shipment deadline because they’ve sold an item that wasn’t actually in stock! What is safety stock? Safety stock is an integral part of inventory management. Retaining adequate safety stock levels can help avoid unnecessary stock outages in a fast-paced e-commerce business setting, while calculating sensible safety stock levels can avoid holding too much stock resulting in possible cash flow issues and unnecessary costs.  Safety stock levels can be incorporated into other inventory management tools and formulae such as the reorder point formula to create a me ..read more