Ahead of the Modern Claims Awards 2024, Modern Insurance Magazine catches up with Greg Laker, Director at QuestGates and kind sponsors of our Champagne Reception.   Q. Hi Greg! Thanks so much for your time today, and to QuestGates for sponsoring our Champagne Reception at this year’s Modern Claims Awards! It’s a real pleasure to have you on board in full support of the event.  Let’s start by talking about your role. What do you do, and how does this factor into the insurance and claims ecosystem? A. QuestGates is the UK’s largest independently owned loss adjusting and claims solution ..read more

Ahead of the Modern Claims Awards 2024, Modern Insurance Magazine catches up with Mike Shallcross, Managing Director of MLA – kind sponsors of the Innovation of the Year Award.   Q. Hi Mike! Thanks so much for your time today. Let’s start by talking about MLA – what do you do, and what are your areas of specialism? A. I’m Mike Shallcross, and I am the Managing Director of MLA. Our primary mission at MLA is to assist law firms to uphold justice by supplying expert witness reports that serve as pivotal and vital evidence in ongoing legal claims. With a distinguished reputation, we take prid ..read more

Mastering risk is at the heart of what insurance professionals do, enabling them to help consumers when it comes to protecting the things they own and the people they love, all while enabling communities to recover from disaster. Consumers across the UK got a very real sense of the value of insurance protection only recently, following storms Isha and Jocelyn[i].   In continuing to provide essential cover, the insurance profession is displaying extraordinary levels of agility and adaptation. Externally, regulatory pressures from industry bodies like the Financial Conduct Authority (FCA) a ..read more

Carers support framework will help employees to balance work and caring commitments   Crawford & Company® (NYSE: CRD-A and CRD-B) is proud to announce the launch of its Carers Policy and support framework for employees in the UK. According to the 2021 Census, there are 2.5 million unpaid carers in employment in England and Wales (excluding full-time students). Carers UK estimates that an average of 600 people a day leave work to provide care, while 75 percent of carers in employment are worried about their ability to continue balancing work and caring responsibilities.[1] As part of o ..read more

New release provides insurers and reinsurers with tools to make informed decisions and mitigate potential losses effectively   Verisk, (Nasdaq: VRSK), a leading global data analytics and technology provider, has announced a monumental leap forward in global catastrophe modeling and risk analysis with the launch of Verisk’s Next Generation Models (NGM). This suite of 100+ models will be implemented by insurers and reinsurers to evaluate risk across the globe with a new financial modeling framework designed to reflect anticipated insured losses from extreme events more accurately than ever ..read more

Insurance data intelligence provider, Percayso Inform, today announces a new partnership with e2e Total Loss Vehicle Management, an outsourced, specialist third-party administrator in the total loss claims supply chain.   Technology-led e2e is the largest salvage network in the UK. It provides leading platforms for vehicle auction, recycled parts and data analytics, whilst its member supply network consists of some of the very best salvage operators in the market. This new relationship will see Percayso make its Companion claims tool available to the e2e network, enabling members to get a ..read more

SYNETIQ, an IAA company and one of the UK’s leading vehicle salvage, dismantling and recycling companies, proudly announces its attainment of silver accreditation in the Fleet Operator Recognition Scheme (FORS). This achievement, earned at the company’s Winsford site, underscores SYNETIQ’s unwavering commitment to prioritising safety, efficiencies and environmental protection across its operations.   Mike Griffiths, Head of Transport at SYNETIQ, commented: “Since obtaining our bronze accreditation last year, we’ve been steadfast in our pursuit of silver, with our sights now set on gold. O ..read more

Ahead of the Modern Claims Awards 2024, Modern Insurance Magazine catches up with Danielle Williamson, Service Delivery Manager at S&G Response and previous winner of our Rising Star of the Year award.   Q. Hi Danielle! It’s fantastic to sit down with you 12 months on from your win at last year’s Modern Claims Awards! What was this like for you, and what have you been up to since we last saw you? A. Winning the ‘Rising Star of the Year’ award was an incredibly surreal but gratifying experience. To be selected as the winner in amongst some very talented and accomplished nominees was tr ..read more

Genasys, the leading provider of insurance administration software, today announced Genasys Unify, a major update to the core Genasys platform. The latest release provides an overhaul of the previous Genasys user interface as well as a host of new features as the software provider continues on its mission to help make insurance easier and more rewarding for businesses and their customers.   Genasys Unify, which will be unveiled at Insurtech Insights Europe in London on Wednesday 20th March, provides end-to-end insurance administration capabilities in one single unified solution, from prod ..read more

Earlier this year, a Voluntary Code of Conduct for the development, implementation, and use of artificial intelligence (AI) in claims was launched – an insurance industry first.   Carpenters Group are proud to announce that they have signed up to support the Code of Conduct for the Use of AI in Claims. Eddie Longworth, Director of JEL Consulting and Leader of the Code, said: “The Code of Conduct is particularly appropriate to those legal firms that are working with insurers. The deployment of AI in the claims space needs careful handling, and those signing up to the Code are demonstratin ..read more