Aviva recently confirmed it had witnessed 51,000 instances of fraud at policy application last year, nearly two-thirds (64%) up on 2022 [i]. A major concern for the market is the rise in synthetic fraud, where fraudsters manipulate identities or manufacture new identities that do not associate with a real person, often evading third-party fraud solutions. In fact, as much as 85% of synthetic identities can be missed by third-party fraud models.   Detecting application fraud requires a careful balance between focusing effort on catching the bad guys, and risking upsetting the genuine custo ..read more

Carpenters Group are excited to march for, and have a stand at, Liverpool Pride 2024.   Liverpool Pride is not just about rainbow flags and marching; it’s an ongoing reminder of the fight for inclusion, equity and respect. Carpenters Group supports LGBTQ+ colleagues and communities wholeheartedly. In Liverpool, Pride is organised by the LCR Pride Foundation, which champions the rights of LGBTQ+  people. Although Pride has led to progress, there is still a long way to go before we are a truly inclusive society. Carpenters Group are trying their best to make sure that their workplace i ..read more

Around one in five properties is at risk of surface water or flash flooding[i]. Knowing where basements exist is critical, explains Caroline Elliott-Grey, senior product manager, U.K. and Ireland, for LexisNexis Risk Solutions.   Having emerged from of one of the wettest winters on record[ii], research indicates that property insurance providers and their customers should remain vigilant as 24%[iii] of flood claims occur in July and August, according to Aviva claims data. With one in five[iv] (19%) properties at risk from surface water or flash flooding, insurance providers are working ha ..read more

Congratulations to Carpenters Group Owner/Director, Donna Scully, who was named Merseyside Woman of the Year at the 2024 Merseyside Women of the Year Awards.   Merseyside Women of the Year Awards is the biggest celebration of women on Merseyside and it has a unique purpose – find those women who do not seek the limelight or push themselves to the front but get their heads down and make a huge difference to the people, sectors and communities they serve. The women who care for others and keep going, no matter what adversities they face, personally or in the course of their work. The overal ..read more

Insurance intelligence provider, Percayso Inform, has signed a new partnership with Got You Covered (GYC) to deliver enhanced data enrichment capabilities for the fast growing niche motor and personal lines insurance broker.   GYC is a specialist in the non-standard motor and household markets, with a particular specialism in support for customers who find it difficult to access or afford insurance. These include drivers considered as high risk, such as those with previous drink driving convictions or bans, and those with unoccupied property or homes with unusual construction properties ..read more

Transitioning to EV will not remain static as the insurance sector collaborates to drive down insurance costs.   The transition to electric vehicles is slow but making progress in the UK as market share reached 17.6%[i] in May 2024, and there have been reports of a 72%[ii] increase in quotes for EV insurance. However, it is still very early days for insurance providers to fully understand the differing risks of the growing choice of EVs. In the meantime, the market contends with higher claims costs for repairs, a factor that is being reflected in premiums. It makes sense then to look at m ..read more

Insurance data intelligence provider Percayso Inform has announced a new partnership with global information and insights company TransUnion, to distribute TransUnion’s TrueVision credit data to insurers, MGAs and brokers through Percayso’s API.   TrueVision offers a powerful suite of solutions that harnesses the strength of trended data to give insurance providers a deeper, broader view of consumers and their behaviour. Fuelled by enriched data, credit performance trends and analytics, TrueVision creates value across the entire consumer lifecycle and offers meaningful data insights ..read more

Ahead of the Modern Claims Awards 2024, Modern Insurance Magazine catches up with Greg Laker, Director at QuestGates and kind sponsors of our Champagne Reception.   Q. Hi Greg! Thanks so much for your time today, and to QuestGates for sponsoring our Champagne Reception at this year’s Modern Claims Awards! It’s a real pleasure to have you on board in full support of the event.  Let’s start by talking about your role. What do you do, and how does this factor into the insurance and claims ecosystem? A. QuestGates is the UK’s largest independently owned loss adjusting and claims solution ..read more

Ahead of the Modern Claims Awards 2024, Modern Insurance Magazine catches up with Mike Shallcross, Managing Director of MLA – kind sponsors of the Innovation of the Year Award.   Q. Hi Mike! Thanks so much for your time today. Let’s start by talking about MLA – what do you do, and what are your areas of specialism? A. I’m Mike Shallcross, and I am the Managing Director of MLA. Our primary mission at MLA is to assist law firms to uphold justice by supplying expert witness reports that serve as pivotal and vital evidence in ongoing legal claims. With a distinguished reputation, we take prid ..read more

Mastering risk is at the heart of what insurance professionals do, enabling them to help consumers when it comes to protecting the things they own and the people they love, all while enabling communities to recover from disaster. Consumers across the UK got a very real sense of the value of insurance protection only recently, following storms Isha and Jocelyn[i].   In continuing to provide essential cover, the insurance profession is displaying extraordinary levels of agility and adaptation. Externally, regulatory pressures from industry bodies like the Financial Conduct Authority (FCA) a ..read more