Lean Whiskey Episode 38
JFlinch Blog
by Jamie Flinchbaugh
2w ago
Episode 38: “A Toast to the U.S. Micro Whiskey of the Year, and the Need to Recommit to Patient Safety”  What do you do when you are chosen as Jim Murray’s US Micro Whiskey of the Year? You pop in to join Mark and Jamie on Lean Whiskey to talk about it. At least that’s what our friend David Meier of Glenn’s Creek Distilling did in Episode 38. While we were able to drink, and celebrate, the success of OCD #5, we also explored David’s continued learning, problem-solving, and improvement of whiskey production. We also learned that he was featured on an episode of Moonshiners: American Spirit ..read more
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Lean Whiskey Episode 37
JFlinch Blog
by Jamie Flinchbaugh
1M ago
Episode 37: “I’ll have a half-caff no-whip soy-milk chestnut praline latte…to-go” In Episode 37, we wish everyone a Merry Christmas and Happy Holidays with some new (to us) holiday cocktails. Mark tries the Bourbon Flip, and Jamie makes a Hot Buttered Bourbon. Neither will likely be in our regular rotation of cocktails, but they suit the “spirit” of the holiday season and might be a nice treat to make for guests.  Your hosts explore the possible reinvention of Starbucks, which began with the return of CEO Howard Schultz. The stores have faced numerous pressures…increasing volume, increas ..read more
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Lean Whiskey Episode 35
JFlinch Blog
by Jamie Flinchbaugh
4M ago
Episode 35: “We’re tired, but not tired of whiskey. A Gemba walk will pick us up.”    In Episode 35, Mark is recently back from his Scotland Gemba visit. He isn’t tired from jet lag, or from whiskey, but nevertheless, Mark and Jamie both end up complaining about being tired. Maybe we’re just…old (gasp). We also didn’t plan our color coordination (for those on video). We focus this episode on going to the Gemba in the making of scotch whisky, from Mark’s recent trip. We talk about what is learned by going to the Gemba, both in general and specific to whisky. You can hear more about pe ..read more
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How To Do an Effective Personal Work Retreat
JFlinch Blog
by Jamie Flinchbaugh
5M ago
No matter what your profession, everyone should consider at some point in time a personal work retreat. For me, it is usually about research and writing. Certainly, almost all of People Solve Problems was written across multiple retreats up to the mountains. Bill Gates would take his “think weeks” away in a cabin to read and work on strategic decisions. The purpose of your retreat could be research, writing, strategic work, or could be as simple as career planning or personal reflection. You certainly shouldn’t wait for your employer to provide this opportunity for you. This is you taking the ..read more
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Lean Whiskey Episode 34
JFlinch Blog
by Jamie Flinchbaugh
6M ago
Episode 34: “Crazy Ideas, From Shipping Flowers to Crab Whiskey” In Episode 34, Mark Graban and Jamie Flinchbaugh begin by belatedly celebrating the 3rd birthday of Lean Whiskey. No, this wasn’t a pandemic-launched podcast, although if we hadn’t started it yet it probably would have become one. We also learn of Mark’s pending trip to Islay, where an awful lot of good whisky is produced. Apparently, Jamie wasn’t invited to record an “on location” episode. Most of the episode we explore the challenges, benefits, and approaches to developing and seeing through the crazy ideas. This conversation ..read more
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The Important Gap Between Observation and Perception
JFlinch Blog
by Jamie Flinchbaugh
6M ago
Whether in problem-solving, or broad lean behaviors, or seeing the customer as an entrepreneur, there is much articulated about the idea of going to see for yourself. There are many terms for it, such as “direct observation” that we articulated in The Hitchhiker’s Guide to Lean, or Gemba commonly used by the lean community, or just “go and see.” But this principle and practice is about much more than going to see. It is about what and how you see. In the 1992 movie White Men Can’t Jump, Wesley Snipes and Woody Harrelson get into an argument about Jimi Hendrix in this scene (warning: foul langu ..read more
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Overdesign, Overprocessing, and Overly-Complex
JFlinch Blog
by Jamie Flinchbaugh
7M ago
It’s too complicated. I don’t understand. It doesn’t work. It’s not for me.  Whether launching a new product, or a new company initiative, these might be phrases that you’ve heard. It stems from overdesigning the solution. It shows up as the waste of over-processing, doing more than your customer requires or needs. It results in over-complexity. And it’s far easier to slip into than we believe. I have numerous momentos in my office. Some are just for the memories, but others are reminders. One of those was from my college days as an engineering student. The large grey block is a mold for ..read more
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Creativity, Problem Breakdown, and Problems Such As Eliminating Approvals
JFlinch Blog
by Jamie Flinchbaugh
8M ago
There are many problems where we struggle with things such as creativity and breaking down the problem. One such problem that is frequently voiced is the elimination of bureaucracy. You cannot just eliminate bureaucracy. What can you do? You can break down the problem, understand the elements and contributing factors. You can also leverage creativity by looking at more than one solution. One example is the dreaded approvals that cost you delays at the least and rework loops at the worst. In this video, we look at how to overcome the problems created through approvals through the lens of creati ..read more
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Hoping To Have a Good Day? A Good Week? Year? Career?
JFlinch Blog
by Jamie Flinchbaugh
8M ago
How you start does matter, because it sets up momentum and other psychological factors to carry that momentum forward, as is also true in the reverse where a bad start can sabotage your remaining efforts. Years ago, The Onion showed a light on this fact with this hilarious story that feels all too true.  Admitting that he was unlikely to accomplish anything despite giving his best effort, local claims adjuster David Furman told reporters Thursday that he had effectively chalked up the day as a loss by 10:15 this morning. “I took a decent crack at it, but ultimately I’m gonna have to writ ..read more
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WHO Should Own Change or Transformation?
JFlinch Blog
by Jamie Flinchbaugh
8M ago
Who should lead the next change your organization faces? Who should lead a transformation? A lot depends on the nature of the change. On one end, you have deterministic, programmatic, and tool- or technology-centric changes. On the other end of the spectrum, you have leading change into a VUCA world, a stochastic change, an organic journey, or a people-centric transformation such as culture or capability. This video intends to point you towards who should be leading depending on the type of transformation you’re thinking about.       The post WHO Should Own Change or Transforma ..read more
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