What Is OpEx?
JFlinch Blog
by Jamie Flinchbaugh
23h ago
OpEx, a common shortening of the term Operational Excellence, has gotten plenty of traction in both program names and job titles. But what does it mean? The quick answer is…it means whatever you want it to mean. Let’s first look at the origins of OpEx. There are two primary driving factors that led people to using the term. The first reason is that they wanted a less lingo-y (yup, made that word up) term than lean. This is very fair. Lean was never the best word, and so deciding to use different language is a very valid reason. One of my early experiences was in the creation and deployment of ..read more
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Lean Whiskey Episode 46
JFlinch Blog
by Jamie Flinchbaugh
5d ago
Episode 46: “AI Takes Over Lean Whiskey, Including the Role of Bartender”  In Episode 46, Mark Graban and Jamie Flinchbaugh spend a lot of time talking about AI, but that still, as always, begins with the whiskey. We both asked ChatGPT to consider all our ingredients for making a whiskey-based cocktail, and to invent an original recipe. Jamie’s is called The Bourbon Harmony, although there was a lot in there to try to reach harmony, and Mark’s was called the Spiced Cherry Rye Cocktail. The verdict for both drinks was that they were good, but probably wouldn’t be made a 2nd time. We had sl ..read more
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Stop Benchmarking Unicorns and Giants
JFlinch Blog
by Jamie Flinchbaugh
5d ago
Unicorns are companies that reach a $1B valuation while still being privately held. Giants can often be summarized originally as FAANG (Facebook, Amazon, Apple, Netflix, and Google) and now MAMAA (Meta, Apple, Microsoft, Amazon, and Alphabet). These companies are often referenced as examples to follow. Learn from their success. After all, who doesn’t want to be worth $1 Trillion? Books, consultants, and conference keynotes all promise to help you unlock the secrets to be more like these companies. This is often the wrong pursuit. The first failure mode of this pursuit is that the unique attrib ..read more
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Jamie Flinchbaugh Reflects: Lessons from a Problem-Solving Journey
JFlinch Blog
by Jamie Flinchbaugh
2w ago
  In this unique episode of the ‘People Solve Problems’ podcast, Jamie Flinchbaugh takes on the role of guest to offer listeners a special reflection on his podcast journey and the valuable lessons he’s gleaned along the way from the many special guests. He discusses the importance of conversations in learning and growing, emphasizing how these discussions have fueled the podcast’s purpose beyond just talking about his book on problem-solving. Jamie starts by honoring the late Daniel Kahneman, highlighting how Kahneman’s work, particularly his book “Thinking, Fast and Slow,” has ..read more
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Rethinking How To Utilize an Assistant
JFlinch Blog
by Jamie Flinchbaugh
2w ago
The Administrative Assistant has been often referred to as a perk, rather than a crucial resource to help an organization’s effectiveness. This shift in thinking, and language, really began with the adoption of email, where communication from person to person didn’t have to be managed. This continued to evolve as other tools became available and adopted. Today, many of the things that you would consider “administrative” from scheduling to travel arrangements are so automated or simplified that it’s just easier to do it yourself. I use Calendly for most of my scheduling, and I can book a hotel ..read more
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How To Understand an Argument
JFlinch Blog
by Jamie Flinchbaugh
3w ago
A good question is one of the most valuable of my possessions, and I am always looking to add to my collection. I discovered, or rediscovered, a powerful question from commentator and author David Brooks. He was giving a talk at Lehigh University for the Hagerman Lecture from The Center for Ethics and was exploring how to be curious in the face of someone who believes very different things. The question he prefers to use is: How did you come to believe this? The fact is that when someone believes something that you just can’t comprehend how, it is useful to understand what facts, experiences ..read more
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What We Learned: Expertise and Episodes from Three Years of ‘Factory Talk’
JFlinch Blog
by Jamie Flinchbaugh
3w ago
On IndustryWeek: What We Learned: Expertise and Episodes from Three Years of ‘Factory Talk’ The video series Factory Talk began as a collaborative project between me and IndustryWeek to bring voices of leadership from the factory floors to all of you. These interviews were meant to focus on practical techniques and experienced perspectives helpful to anyone in an operational leadership role, from frontline supervisor to multi-site leader. Read More: What We Learned: Expertise and Episodes from Three Years of ‘Factory Talk’ The post What We Learned: Expertise and Episodes from Three Years ..read more
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Jeff Grimshaw of MGStrategy: Cultivating Agile Cultures Through Risk
JFlinch Blog
by Jamie Flinchbaugh
3w ago
In this episode of People Solve Problems, host Jamie Flinchbaugh welcomed Jeff Grimshaw, Principal at MGStrategy, for a thought-provoking conversation. Jeff Grimshaw, who has dedicated over 25 years to assisting leaders worldwide in aligning their organizations’ people, strategy, and culture for better business outcomes, shared his insights on creating environments where taking calculated risks is encouraged to foster innovation and agility. Jeff and Jamie discussed the critical difference between “play it safe” spaces and “go for great” environments within organizations. Jeff highli ..read more
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How to Perform a Time Leadership Portfolio Analysis
JFlinch Blog
by Jamie Flinchbaugh
1M ago
If you’re just doing your job the best you can, then this article may not be for you. However, if you have multiple things going at once, from side hustles to learning projects, then what follows can be tremendously useful. For me, it is now an annual reflection and planning activity. You likely say yes to lots of things, and are dabbling in side projects, perhaps exploring some career moves, maybe trying to multiply your earnings through investing in anything from the stock market to property. There’s a lot of things on your plate, and you have no desire to change that fact. However, since yo ..read more
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Innovating the Future: Cheryl Stokes on Inclusive Leadership at CNEXT
JFlinch Blog
by Jamie Flinchbaugh
1M ago
  Cheryl Stokes, the CEO of CNEXT, joined Jamie Flinchbaugh on his podcast “People Solve Problems” to share her insights into corporate education, leadership development, culture change, diversity, equity, inclusion, and belonging. With a rich background that spans over two decades, Cheryl has significantly contributed to these fields through her roles at Heidrick & Struggles and Duke Corporate Education before her current role. Her educational achievements include two Master of Science degrees from MIT and a Bachelor of Science in Electrical Engineering from Kettering Unive ..read more
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