What is a PBX? The definitive guide 2024
VoIP studio Blog
by Pablo Oliveras
2w ago
Reliable telephone connectivity becomes crucial in growing your business from its initial phase to establishing it as a fully-fledged enterprise. Consider options for Private Branch Exchange (PBX) systems to meet these escalating demands. Imagine having a phone system in your office that allows you to make calls and expands your capabilities. Could that be useful to you? You might be contemplating a more advanced communication solution rather than settling for a traditional phone system. We invite you to explore our comprehensive guide on PBX to uncover the difference and how it enhances commu ..read more
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Quality of Service (QoS) is key in your commercial strategy
VoIP studio Blog
by Pablo Oliveras
1M ago
Digital tools such as email and digital advertising quickly become essential for any marketing strategy. However, the telephone remains the most critical marketing tool for most businesses. Given that PSTN-based landlines have many limitations in an increasingly digital world, it’s not surprising that the adoption of VoIP telephony systems has accelerated in recent years. Quality of Service (QoS) in VoIP refers to the ability to ensure optimal performance in voice transmission over IP networks. Essentially, it’s about ensuring that voice communications are clear, smooth, and interruption-free ..read more
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What is Auto-Provisioning: An introductory guide for IT professionals
VoIP studio Blog
by Marta
2M ago
In IT, where change is the only constant and streamlining operations is necessary, auto-provisioning emerges as a key technological advancement. This approach reshapes how IT professionals handle resource management, especially in communication-oriented networks. Whether running a burgeoning startup’s network or steering a sprawling corporation’s IT infrastructure, a clear understanding of auto-provisioning is crucial. Our blog post aims to offer a concise introduction to automated provisioning, guiding you through its functional benefits and how it can be a game-changer in optimizing your org ..read more
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10 Reasons Why A VoIP Business Phone System Saves Money
VoIP studio Blog
by Neil Patel Digital
2M ago
As an owner or manager of a company, you continually seek to reduce costs or improve revenues, aiming for greater efficiency. Communication efficiency is a fundamental pillar of any enterprise’s success. Effective communications foster a seamless flow of information and are essential for decision-making, team collaboration, and customer satisfaction. At this juncture, a VoIP telephone system becomes a strategic tool for businesses by offering a combination of advanced features and financial savings, enabling them to: Enhance operational efficiency. Adapt to new work paradigms. Ensure secure a ..read more
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How to check if your WiFi supports VoIP
VoIP studio Blog
by Marta
2M ago
We’ve published several posts on this blog about using VoIP telephony over WiFi. We’ve advised you to use wired devices whenever possible, discussed the technical characteristics of WiFi, and explained how the needs of IP telephony fit into these networks. We’ve recommended using DECT systems designed explicitly for voice-over WiFi equipment. However, many companies may need to wire all workstations or deploy a DECT system. In this post, we explain how to check if the existing WiFi infrastructure can support IP telephony and recommend some equipment. Many VoIPstudio cl ..read more
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Mastering call centers wallboards and wallboard software
VoIP studio Blog
by Pablo Oliveras
2M ago
A call center wallboard serves as a vital tool, offering a comprehensive overview of crucial metrics and performance indicators. In this post you’ll learn what call center wallboards are, their key features, and the transformative benefits they impart to the forefront of contact center operations. Join us to understand how these visual dashboards empower organizations to elevate their customer service strategies and enhance overall operational excellence. What is a call center wallboard? A call center wallboard is a dynamic visual display system designed to provide real-time insights and criti ..read more
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What is PRI: From Primary Rate Interface to VoIP
VoIP studio Blog
by Pablo Oliveras
2M ago
Business communications have been an essential pillar in the evolution of information technologies. In this context, telephony interfaces have facilitated connectivity and data transmission. As we progress in this digital era, we must understand the transition from traditional technologies to contemporary solutions. In this journey through time and technology, we pause to explore the Primary Rate Interface (PRI), a key piece in business communications. What is PRI At its core, PRI is a technical standard that defines the transmission of multiple voice and data channels over a single physical l ..read more
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Conference bridges in VoIP telephony: fundamentals and technical operation
VoIP studio Blog
by Pablo Oliveras
2M ago
Definition of conference bridges Conference bridges, also known as conference bridges, are essential devices in VoIP telephony that allow the simultaneous connection of multiple participants in a call. These systems enable the creation of collaborative communication environments where geographically dispersed users can participate in meetings, discussions, or presentations without the need to be physically present at a central location. From a technical standpoint, conference bridges integrate and manage audio streams from different sources. These streams can be individual and group, allowing ..read more
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VoIPstudio integrates AI into automatic voice-to-text transcription with Whisper
VoIP studio Blog
by Pablo Oliveras
4M ago
Unlocking new horizons for business communications We are excited to share a significant update in our ongoing pursuit of innovation and improvement. As part of our continuous commitment to providing our customers with the latest technology, we have redefined the experience of voice-to-text message transcription. Recently, we took a significant step by replacing the previous text-to-speech system with the powerful Whisper technology, the AI-based voice recognition engine from OpenAI. Using AI through Whisper represents a substantial improvement in the accuracy and flexibility of transcriptions ..read more
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How to schedule automatic holiday messages in VoIPstudio
VoIP studio Blog
by Pablo Oliveras
4M ago
The holiday season is approaching, and businesses need to start managing employee vacation periods, absences, and business hours changes. However, nowadays, it’s crucial to maintain the quality of customer service, and it’s wise to anticipate specific actions. One of them is setting up automatic messages in your communication system to communicate your company’s business hours or any changes in schedule or temporary closures. In this guide, we’ll walk you through how to configure time rules and a voice prompt in VoIPstudio to notify your clients and suppliers of holiday absences and inform the ..read more
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