Transparent BPO Blog
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Transparent has state-of-the-art system and IT support means they can deliver seamless integration with your brand, providing a transparent relationship between the contact center and the client. They exist to offer our clients a competitive advantage in their industry by providing advanced call center technological services and skilled human resources. Their blog, Outsourcing Insights, is..
Transparent BPO
9M ago
Experienced leader with global BPO experience with a proven track record of developing both teams and operational growth. Rockville, MD – Transparent BPO would like to welcome Emahn Sanchez to the Transparent BPO Executive Team as our new Vice President of Philippines Operations. Emahn joins Transparent BPO with an impressive background and deep experience leading […]
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Transparent BPO
9M ago
A star with over 15 years of experience driving operational excellence and client satisfaction in the BPO industry. Rockville, MD – Transparent BPO would like to announce the promotion of Raquel Artero to Director of Operations in recognition of her proven ability to scale teams, streamline processes, and cultivate high-performing talent pools. With her over […]
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Transparent BPO
9M ago
An expert in strategic planning and process enhancement Rockville, MD – Transparent BPO would like to announce our very own Anna Acosta’s promotion to Director of Operations, as recognition of their role in the growth and development of both the programs she has been involved with, as well as TBPO as a whole. Anna joined […]
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Transparent BPO
9M ago
Nearly a Decade of Experience, with a Track Record of Success Rockville, MD – Transparent BPO would like to announce the promotion of Kurt Camal, to Director of Operations, as recognition of his hard work, and impact on both employees specifically, and his programs in general. Kurt brings nearly a decade of experience, all with […]
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Transparent BPO
1y ago
30+ Year BPO Veteran Known for Producing Dynamic, Exceptional Performance Rockville, MD – Transparent BPO would like to announce the appointment of Mohammad “Mo” Kazi, as Site Director for our Belize operations, as our future-ready expansion continues. Mo brings an impeccable track record of over 20 years of call/contact center operations experience, and a unique […]
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Transparent BPO
1y ago
Veteran leader with over 30 years of experience driving operational efficiencies for global Contact Centers, BPO and Business Process Improvement companies joins company for continued growth, innovation and operational excellence. Rockville, MD, October 20, 2023 – Transparent BPO would like to welcome Eric Petty to the Transparent BPO Executive Team as our new Chief Operations […]
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Transparent BPO
1y ago
Transparent BPO Recognized on 2023 Inc. 5000 List of America’s Fastest-Growing Private Companies Rockville, MD, August 15, 2023 – Today, Inc. revealed that Transparent BPO is #3127 on its annual Inc. 5000 list, the most prestigious ranking of the fastest-growing private companies in America. The list represents a one-of-a-kind look at the most successful companies […]
The post Transparent BPO’s Ninth Inclusion on Annual List of America’s Fastest-Growing Private Companies and Eighth Consecutive Year appeared first on Transparent BPO ..read more
Transparent BPO
1y ago
By Lafayette Moran | VP, Business Development August 2023 In a world where AI is disrupting the traditional customer service landscape, brands are leveraging it to reduce the need for live agent interaction. However, there are still many instances where customers require human assistance in resolving complex issues. When this happens, it is essential to […]
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Transparent BPO
1y ago
FOR IMMEDIATE RELEASE Global contact center consulting organization puts Transparent on shortlist of finalists for Best Outsourcing Provider and Best Contact Center Culture Rockville, MD (July 18, 2023) — Transparent BPO announced today that it is a finalist in the 2023 International Customer Management Institute (ICMI) Global Contact Center Awards in two categories: Best Outsourcing Provider and Best […]
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Transparent BPO
1y ago
BPO industry veteran will be in charge of Jamaican operations and will oversee the finalization of the facility expansion. Rockville, MD, July 13, 2023 – Jonathan Williams is transitioning roles inside Transparent BPO, a global contact center and business process outsourcer, as Vice President of Operations of our Jamaica geo. Williams has been with Transparent […]
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