Showing up half-heartedly to roleplays and training will not give you the full benefits and impacts your ability to listen and interact with real clients — Effortless training leads to poor client interactions. Tim and Derek discuss the importance of paying attention and holding yourself to a high standard during roleplay training calls.   In this episode, they discuss: The importance of paying attention to training calls to gain valuable skills and scripts Some members pay fees but do not give full attention during calls Keeping roleplay scripts consistent to build muscle memory&nb ..read more

The fastest way to make more money in your business is to sell at 50% gross profit or more, but many contractors believe that they can't sell a job at 50% gross profit in their local market. Tom is here to explain why and how any contractor can sell their work at a 50% GP in any area. He explains that 50% GP is location neutral, and with the right approach any contractor can sell their work at 50%.   Episode Highlights: [00:00] - Intro – the fastest way to make more money [01:28] - What is gross profit [01:53] - It is possible to charge 50% GP in any area [02:06] - Difference in pricing i ..read more

It’s the silence between words or notes in music that gives them meaning – if we just string words together without breaks, it’s just noise. Steve uses this fascinating analogy to ask you a question, “Are you making music or noise when you talk to customers?” He tells you why you need to STFU when you’re having a discussion.   In this episode, Steve discusses: The power of silence Story from Steve’s early business when he learned how long 60 seconds really feel Analogy of words or notes in music to tell that words are meaningless without silence Encouragement to roleplay STFU with ..read more

Have you ever met a potential client who mentioned budget constraints? What were your assumptions about them? Did you assume that they won't be able to afford your services? Tim and Derek are here to tell you that making assumptions about clients can cost you good projects and clients. They discuss handling budget-conscious clients by taking the time to listen and understand their needs.   In this episode, they discuss: Dealing with potential clients who say they are budget-conscious Story about a budget-conscious client who had a high-budget Clients who say they are budget-consciou ..read more

Tom sits down with Dominic Rubino —  business coach and host of ‘Profit Tool Belt’ and ‘Cabinet Maker Profit System’ podcast — to discuss strategic planning for contractors. Dominic shares his approach to keeping strategic planning simple by asking the right questions and also shares practical tips for mapping out the coming year in a straightforward way.   Episode Highlights: [00:00] - Welcome notes and Dominic’s intro [01:41] - Dominic’s career journey [04:17] - Ostrich farming business model [06:16] - About Dominic’s podcasts [07:47] - Importance of systems and processes in busine ..read more

What is the first thing you think of when you wake up in the morning? Starting your day with gratitude is one of the most powerful habits not only for your personal life but also for the success of your business! Tim and Derek are here to tell you why you should practice gratitude and how it will improve your business.    In this episode, they discuss: How practicing gratitude serves you and the people around you How Tim and Derek express gratitude Tips for adding gratitude practice to your daily morning routine Tim’s and Derek’s experience of practicing gratitude daily Wha ..read more

Today, Tom discusses a recent contractor fail that was reported in ABC 7 Chicago news. He shares the story of a homeowner unhappy with work done by her contractor, and takes a look at the key fails of the project and shares fixes for both contractors and clients on how to prevent similar failures from occurring in the future.   Episode Highlights: [00:00] - Intro [00:20] - The situation [01:19] - Contractor Fail: Scribbled estimate [02:14] - Contractor Fix: Have clear documentation [06:46] - Homeowner Fail: No proper contract [07:51] - Homeowner Fix: No project without a valid contract [0 ..read more

Like the animals on Darwin's Galapagos Islands, those who could change and adapt were the ones who survived. The same is true for contractors – they must change and adapt or risk getting left behind by their competitors.   Steve explains the importance of change for both business success and personal growth. He tells that the only constant in life is change. You must decide if you will change or stay the same. If you don't change, you will get left behind.   In this episode, Steve discusses: How Darwin's theory of evolution made Steve reassess his business The changes Steve made ..read more

Finding your 'why' helps you stay positive even if the issues are outside your control! Tim discovered this when he took his large family on a vacation. From delays to disagreements during the trip, it was easy to get stressed. But Tim was able to make beautiful memories amid all this because he embraced the chaos and focused on what really matters – his 'why.'   The guys want you to do the same when things become tough for you. They want you to embrace the chaos, define your purpose, and prioritize what really matters, even during difficult times.   In this episode, they talk about ..read more

Today, Tom's guest is Matt Warner, founder + CEO of Empire Netting and Fence. Matt talked about the "Building a Culture of Excellence" video on his website — a video of one of Matt's Monday morning meetings. He shares why he started the Monday morning meetings, how he built the company's culture through the meeting, and what financial impact it has created.   Episode Highlights: [00:00] - Intro [01:42] - Matt's background [06:44] - Monday Meeting video on Matt's Website [07:58] - Backstory of the Monday morning meetings [10:16] - Holding the team accountable for poor performance [12:19 ..read more