Every had your butthole waxed?  Me neither...   Bianca rejoins the show to explain the US "tip culture".  I may not be what you think ..read more

Ok.  Slightly more sober now.   We delve into Facebook groups and share advice.  Issue 1: New owner buys practice and will be FFS (fee for service).  Must you credential them?   Issue 2: PPO third party negotiator can't get all relevant info?  What to do?   Dental influencers.  Do you strain muscles patting yourself on the back?  Is your pity party well attended?   Peace.   ..read more

I can explain ..read more

Yeah.  It's been a minute.  We explain ..read more

We are back for more, giving Yapi love like we do...  Seriously, don't be dumb.   We traveled, but not together.  Ever done a solo trip?   Advice today was for 3 anonymous posts.  They really get around.  First: How do you handle a parent that you have never met that brings in long time pediatric patients and makes a scene?   If you only work 2 days per week but a new patient calls after hours, who makes the call?  Using a personal cell phone?   Adulting sucks.  If a parent tells their kid that they now pay their dental bill, but the kid won't ..read more

So... are you adventurous?  Really?  Are you SURE...?   A weekend getaway becomes more memorable than planned.  Or WAS it?   Advice this week:    How do you handle patients that repeatedly no-show for their appointment?     Who do you work for?  The patient, or the person signing your check ..read more

Mondays suck.  That's why we release on Wednesday.  But it doesn't fix Monday....   We stayed home.  No travel diary.  Boring.  Next episode will have some travel.  Promise.   Is it MANDATORY to give time off for a funeral?  Are you a heartless bastard?   Does the office have a cell phone?  How do you text?   At end of day, does everyone leave together?  If someone stays late, do you ALL stay late?!   All this begs the question, why did we apply to dental school ..read more

Some of the best parts of travel is hearing the weirdest stuff from history.  Past generations were as messed up as we are!      We made our way to Strasbourg, Luxembourg, and Cologne.  Oh, yeah... for a dental meeting ..read more

Tired of dental talk?  Good, because there is NONE during THIS episode.  Lance and Holly talk about their trip on the WAY to their trip to IDS.  This is how NOT to travel.   Or the PERFECT way ..read more

Back into the CE groove!  Do you work IN your business or ON your business?  Me neither.   We hit Vegas for a weekend to get better at growing the practice, and since we are becoming more niche, we need a different approach.  And to see Wayne Newton.   Viva Las Vegas ..read more