Overcoming Broken Links in Technical Documentation
ClickHelp Technical Writing Blog
by Elmira
1w ago
Broken links are one of the reasons why SEO optimization may not be effective, leading to a website having a low ranking in search results. Links play a crucial role in SEO optimization as they aid search engines in understanding ..read more
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12 Best API Documentation Software and Tools for 2024
ClickHelp Technical Writing Blog
by Elmira
2w ago
Clear and comprehensive API documentation is crucial for developers building applications that interact with APIs. With the right tools, creating detailed reference docs, tutorials, and other API documentation can be much easier. In this article, we’ll compare some of the ..read more
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Best Knowledge Base Examples
ClickHelp Technical Writing Blog
by Elmira
3w ago
If you are facing a situation when multiple employees are constantly asking the same questions or needing guidance on the same topics, and new employees require a significant amount of time and resources for onboarding and training, it may indicate ..read more
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11 Best Knowledge Base Software and Tools in 2024
ClickHelp Technical Writing Blog
by Elmira
1M ago
Knowledge base software is an important tool that helps to make the company’s documentation accessible and reusable. With a knowledge management system, your company’s documentation becomes a valuable asset rather than just an information silo. Without knowledge base software, a ..read more
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What CCMS Will Make Your Digital Products Work Best?
ClickHelp Technical Writing Blog
by Elmira
1M ago
Selecting a Component Content Management System (CCMS) is a crucial choice that will affect the operations of content administration, management, and publishing processes. The key factor to consider when choosing a CCMS is the capabilities of the system. Look for ..read more
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What Is a Component Content Management System (CCMS)?
ClickHelp Technical Writing Blog
by Elmira
1M ago
It may be difficult to believe, but not so long ago content used to be created without using Component Content Management Systems (CCMS). This presented certain challenges for technical writers, challenges that we have all but forgotten today. For example ..read more
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Determining the Optimal Level of Detail in Technical Documentation
ClickHelp Technical Writing Blog
by Elmira
2M ago
In the course of creating technical content, many writers encounter the challenge of determining how sophisticated or simple their language should be. Though it might seem like an odd question, it is a genuine dilemma. If you choose overly complex ..read more
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Working with Tables: Effective Content Presentation
ClickHelp Technical Writing Blog
by Elmira
2M ago
Technical documents without tables appear less organized and can be harder to follow for readers. Tables make complex information easier to understand and digest by presenting it in a visually appealing and structured format. Without tables, important data may appear ..read more
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Diataxis: How It Helped ClickHelp to Transform the Documentation Experience
ClickHelp Technical Writing Blog
by Elmira
2M ago
Diataxis calls itself a " systematic approach to technical documentation authoring." In a nutshell, it’s a framework for building your documentation. It puts the needs of the reader—the person we’re writing our documentation for—as a priority and the cornerstone of ..read more
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15 Best Technical Writing Software and Tools for 2024
ClickHelp Technical Writing Blog
by Elmira
2M ago
To create clear, consistent, and professional documentation, a technical writer needs not only a good understanding of the end user's needs and a certain talent for writing but also specialized tools. With the right software, it’s much easier to focus ..read more
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