Erase Your Fear of Cold Calling #526 Have you ever noticed how we all get a little jittery when it comes to cold calling? It’s like we’d rather face a dentist’s drill than pick up that phone! A lady once told me never did vacuuming look so good as when it was time to make a cold call. But here’s the kicker: doing nothing just makes the jitters worse. On the flip side, taking action? Well, that’s where the magic happens. In today’s episode, we’re diving into the psychology of our phone phobia and embracing a wu-wei approach. Instead of dodging the discomfort, let’s lean into it and see it for w ..read more

Echoes Across The Tracks with Dave Moravec #525 To grow a business you need to be in constant contact with strangers who may become new prospective customers. If we don’t put effort into meeting new people, growth can stagnate. For many, this is a very uncomfortable situation. Growth requires putting yourself out there, so it begs the question what’s the best way to get comfortable, being uncomfortable? Today we take a break from the Tao of Sales Babble and meet the author of a newly published book now available on Amazon. The author is my good friend, and former guest Dave Moravec who spins ..read more

How To Know When It’s Time To Pitch #524 This week I babble some on some experiences I’ve had sellers clumsily pitch me on something I have no interest in. You’ve probably experienced this too. Lao Tzu has some thoughts on this. He spoke about labeling, judging, and the issues that come with language. In our situation, this episode discusses how to know when it’s time to pitch. We also talk about slowing down the sale. This way, sellers can fully understand the prospect’s problems, issues, and desires. There is no reason to guess what matters to the buyers. If you ask and fully listen to thei ..read more

What Bartenders Teach Sales People #522 Have you ever heard this quote from the stoic philosopher Epictetus? ‘We have two ears and one mouth so that we can listen twice as much as we speak.’  You probably have but way too many salespeople have never learned this lesson. Instead, as soon as there is a break in the conversation, they jump to a solution and start to pitch. And then they’re confused about why prospects don’t buy or return their calls. But consider a great bartender. They ask good questions and are more than happy to listen. Bar patrons are lonely for an empathetic ear and th ..read more

The Grow Fast Podcast with Mark Shriner #521 I had the good fortune to be a guest on Mark Shriner’s new Grow Fast Podcast. Mark and I talked about selling, Taoism, and the power of podcasting. Mark graciously gave permission to have this interview shared with the Sales Babble listeners. I’m excited to share this babbling today! The Dao of Sales, or How to Sell without “Selling” Mark described the interview this way “Pat Helmers is the Host of the Sales Babble Podcast. Pat is also the Founder of Habanero Media and a tech startup consultant. In this episode, Pat talks about the book he’s writi ..read more

The Perfect Apology #520 We all make mistakes, it’s part of being human. The same is true in business. Companies screw up to the detriment of their customers. When this happens, it often falls on the sales professional to apologize, even if they had nothing to do with it.  How about your personal life? Have you wronged someone but struggled to say you’re sorry in a way that prompted forgiveness? Did they accept your apology?  This is the human experience where too often our egos get in the way and we refuse to admit we’re wrong. Or if we do apologize we layer on excuses to make us f ..read more

The Tao of Storytelling Selling #518 Let me tell you a story. It’s not a story of lost love or intrigue. Nobody’s murdered, nor is society thrust into a dystopian future. Instead, this is a story about stories. It’s a story about showing, not telling, and selling with storytelling. Storytelling Selling. It’s a tale with both heroes and villains with adventures and drama tied into capturing the interest of prospects in a way that they identify with your fable. Today’s episode explores ways a personal story can turn prospects into heroes and, in time, loyal clients. Today’s Chapter A story brea ..read more

How To Sell When Nobody Knows You #517 What do you do when your business is the best-kept secret in town? How do you get people to know about you? How do you create awareness and most importantly, how can you get buyers to trust in you, your company, and its products?  This is a situation for all startups. It’s also the case for established businesses creating new products or entering new markets. If this is your case, you’re in for a treat. In today’s episode, we discuss how to sell by sharing the idea that water, though soft and gentle, can overcome resistance and erode even the hardes ..read more

How To Compete from Behind #516 Does it irritate you when you’re talking to a new prospect and the first thing they mention is that their vendor is your archrival? Does it seem like that competitor is superior to you; faster, cheaper, better and there is nothing you can do to overcome that clear advantage? Or maybe you can’t fathom why people buy from them other than they’ve been around for a long time. It can be frustrating and begs the question, what can you do to compete from behind? Today we discuss a competitive strategy on how business is a game,  not a war, and businesses with comp ..read more

How To Recover from a Sideways Deal #514   Ever been in a situation where just as you thought the deal was won, and then the rug got pulled out from under you? It’s beyond irritating, right? Especially given the fact that you may have invested significant time and energy in the deal, just to see it go up in smoke. What are you to do when your deals go sideways? That’s the topic for today. Today’s Chapter: Recovering a Sideways Deal The start is stillness, which is the way of nature. The way of nature is unchanging. Understanding nature is insight. Not knowing nature leads to disaster. Wi ..read more