Many IT and support teams use Jira Service Management (JSM) as an internal and external ticketing system. In most standard workflows, these teams rely on customer feedback scores as operational metrics to measure their team performance ..read more

Today we are excited to announce the cloud migration path for Scaffolding Forms & Templates. Now as our customers anticipate the transition to cloud, they don't have to worry about losing any of their vital data in Confluence - we’ve got your back! Our migration path is designed to provide customers a seamless, hassle-free experience .   ..read more

A decade ago, when we built the first version of Classic Connector for Salesforce & Jira, our goal was to support the Sales team and have their back while other cross-functional teams, such as development and services, were moving to this new issue tracking system called JIRA.    ..read more

One-click links auto-generate standardized pages, enforce content structure, reduce errors and save time ..read more

Collaboration isn’t just a trendy buzzword, it’s how top-performing teams produce results. That’s why smart businesses are investing in tools that make cross-functional team collaboration easier.    ..read more

Every day, large enterprises are standardizing the structure of Confluence content and data using Scaffolding Forms & Templates for Confluence Cloud.  By standardizing formats and layouts, you get the structure you need to capture, store and transform your Confluence content into easily accessible data.  Dynamic Forms and Live Templates structure and improve data entry, eliminate redundant manual entry, simplify page maintenance and updates, and increase productivity. Here are three common, easy-to-implement use cases that will solve everyday business challenges.    Cr ..read more

Streamlined, cross-functional workflows enable marketing and sales teams to work together. Seamlessly ..read more

Combine the CRM power of Salesforce with the collaboration power of Confluence and reap the rewards. It’s not surprising that over 150,000 companies around the globe have turned to Salesforce to enhance customer relationship management and to gain a 360 view of their customers. Or that many of those same organizations also use Atlasssian’s Confluence to improve team collaboration and knowledge. What is surprising is how few of those organizations are reaping the productivity, customer satisfaction and cost saving benefits of integrating these two platforms and the teams that use them.  ..read more

For product managers like me, customer feedback is the driving force behind our feature prioritization process, for both current and new products. Quite often, customers tell us that what matters the most is not the shiniest or most technologically-advanced features, but the features that improve the experience and help people do their job easier, better and faster.  ..read more

Streamlined, cross-functional workflows enable legal and sales teams to work together. Seamlessly ..read more