What does this mean for you? Confidence that the material that I share in these programmes has gone through a rigorous process and is trusted. Academic qualification plus practical solutions that will boost your confidence and performance. A CPD sales course is important for your CV and future promotion. Online training allows you to learn at a pace that works for you. Additional option of online learning plus group coaching over 6 sessions. As customer expectations grow, a  professionally qualified CPD course, becomes more important as a means of separating yourself from the pack. Som ..read more

Buyers will  have concerns about changing a supplier  or investing in a new product or service. If we prepare and engage with the customer concerns in mind, its a great way to keep the meeting all about the customer, while reassuring them and addressing their concerns. Here are some questions buyers might be considering when they are assessing new suppliers: Is this person/company different from others we have seen or will see? Are they competent and will they be able to do the job for us & deliver? Do I want to share company information with them? Am I willing to accept t ..read more

To achieve sales success its about being consistent and repeating what gets you results. In sales, everyday is different, but there are a few things you can be certain off. Customers will not always return your call. Customers will ghost you. Customers will brush you off. Customers will challenge your pricing. Customers sometimes are afraid to change or move. How many times have you heard any of the following? “Just email me some information.” “We’re happy with who we’re using.” “We aren’t interested at the moment.” “I’ll have to check with my boss.” “That’s a bit more than we want to spend ..read more

Negotiating is a part of everyday life. We negotiate with our children, in our work, with our friends, and even our family members. Some tips to ensure that your next negotiation is a positive one. Successful negotiators are assertive and challenge everything. They expect that everything is negotiable. So be prepared!! Listen to everything that is being said. Good negotiators ask probing questions and then remain silent. So be sure that you pause, listen and clarify what you think you heard. Your client will tell you everything you need to know – all you have to do is listen. Be prepared and e ..read more

Many people in sales are often excited and eager to talk to potential clients about their product or service and end up just talking too much. This is understandable, however, if you are doing all the talking you are missing an opportunity to listen and learn. Some tips to help you become a better listener and also to help you have better conversations, which will automatically lead to more sales. Write down 5 questions that you would like answers to. This is just to help you stay focused on asking questions and learning. Focus on 4 areas for your questions: Their current situation Discuss w ..read more

4 tips for telephone sales calls. Often we can overlook the basics when it comes to sales calls. 1.Prepare for your call. This includes doing your research and finding out as much as you can about this company person before your call. I am not a fan of sales scripts, however, you need to consider what you want to say. Focus on your opening, what will grab their attention, what is the middle message, and what do you want to leave them thinking about. Structure your call to have a beginning – middle & end. Have 3 objectives for each call you make. Be clear about what you want to achieve. If ..read more

Creating a Referral Strategy for your business.Referrals are like gold dust ! They are much more powerful than all of the leads created through telesales, social media or your website. If you think about it, having a happy and satisfied customer champion your product or service and then introduce your brand to others is a strategy worth spending time on. Its fantastic when I get a call that starts with Jo from ABC suggested I call you. You are starting from a place of immediate trust and credibility. The decision-making process is typically 4x faster. Price is rarely a stumbling block, because ..read more

The new Business Continuity Voucher, available through Local Enterprise Offices, is designed for businesses across every sector that employ up to 50 people. The voucher is worth up to €2,500 in third party consultancy costs and can be used by companies and sole traders to develop short-term and long-term strategies to respond to the Covid-19 pandemic. The goal is to help companies make informed decisions about what immediate measures and remedial actions should be taken, to protect staff and sales. If your application is successful, a qualified expert will be selected by your Local Enterprise ..read more

In these uncertain times during Covid-19  Lock Down, rather than tie yourself in knots, find opportunities to reach out to customers and explore new angles says Jo Collins of Sales Performance in her Sunday Times article. Read article here: Sunday Times Jo Collins Sales Performance March 26th 2020 ..read more

Sales Management Expert Jo Collins Informs Business Owners How to Develop and Improve Sales Results Analysis Analyse where your business is coming from by examining all of your clients. By doing this exercise, you can confirm the original source of the work. The inquiry at a glance could have come from your website, but what triggered that activity? Once you understand this, you can then start to invest time and effort into these areas, which will make your marketing effort more and more efficient and effective. Understand We often we place a lot of understanding into why our pitch was uns ..read more