The financial services industry continues to undergo a major digital evolution as client expectations around technology and the client experience change, and competition intensifies. Especially in challenging times – as we are experiencing now in the banking sector – client-facing teams need a single source of truth for training, campaigns, and content, and firms need an enablement platform that can help drive consistent, up-to-date messaging across their organizations. Financial services firms need to be able to organize and quickly pivot around new strategic initiatives and plans such as mer ..read more

Conversations move us forward. As we honor Women’s History Month, we asked three Highspot employees to share stories of the conversations that shaped them –– and the words that will inspire the next generation of changemakers. “Great collaboration and communication start with understanding each person’s unique perspective.” Early on in my career, I was working as a project manager that frequently collaborated with a product design team. It wasn’t always smooth sailing – we would constantly run into roadblocks even though everyone was following the same process. That’s when I ended up talking t ..read more

It was an ordinary Tuesday afternoon in the 2000s when I first picked up an iPhone. As I played with the touchscreen, the realization hit me that this was more than just a new piece of tech. I had the future in my hand. Over the past two decades, major breakthroughs have revolutionized the way people interact with electronic devices, each other, and the world. Now we’re standing on the edge of another great transformation. Artificial intelligence (AI) – and specifically generative AI and natural language understanding (NLU) – will enable innovations we’ve never seen before. At this point, you ..read more

When purchasing new software for your organization, you look for the best solution to meet your needs. An enablement platform touches many teams in your company—from sales and marketing through to your IT department. Choosing the wrong platform will not only hamper your efforts towards solving the challenges you originally sought to fix but also impact your ability to meet revenue targets. Considering New Vendors Despite careful and thorough vetting, it’s still possible to make the wrong decision about your enablement vendor. While making the wrong decision is hard to acknowledge, delaying a s ..read more

We’ve all experienced the challenge of learning a new skill or creating new, more productive habits. Now, think of a seller who just joined a new organization and is expected to learn new products, sales processes, and adopt new behaviors virtually. For new sellers to become effective as soon as possible, they will need an effective onboarding program that gives them the knowledge and guidance necessary to succeed. Onboarding is one of the single most important factors contributing to sales organizations’ success. But, what does a successful sales onboarding program look like? In this guide, d ..read more

Conversations move us forward. As we honor Neurodiversity Awareness Month, we asked three Highspot employees to share stories of the conversations that shaped them –– and the words that will inspire the next generation of changemakers. This month’s interviewees have asked to remain anonymous. “Give people the space to talk, without judgment.” When I think about supporting neurodiverse employees, I think about psychological safety. For example I have ADHD, which makes executive function a challenge. One of the ways that manifest is difficulty regulating emotions; normally, I’m a “glass half-ful ..read more

If you want your sales team to efficiently and consistently close deals, you need to arm them with the resources and materials they need to be successful. Sales training programs that educate and prepare your team to anticipate rather than react to challenging sales situations is key. Every business needs to present what it’s selling as standing apart from the competition, but differentiating how you sell it is equally important. To do this, you need to have a high-impact and effective sales training program to help your salespeople excel. The Importance of Building Sales Skills The sales land ..read more

The financial services industry continues to undergo a major digital evolution as client expectations around technology and the client experience change, and competition intensifies. Especially in challenging times – as we are experiencing now in the banking sector – client-facing teams need a single source of truth for training, campaigns, and content, and firms need an enablement platform that can help drive consistent, up-to-date messaging across their organizations. Financial services firms need to be able to organize and quickly pivot around new strategic initiatives and plans such as mer ..read more

Conversations move us forward. As we honor Women’s History Month, we asked three Highspot employees to share stories of the conversations that shaped them –– and the words that will inspire the next generation of changemakers. “Great collaboration and communication start with understanding each person’s unique perspective.” Early on in my career, I was working as a project manager that frequently collaborated with a product design team. It wasn’t always smooth sailing – we would constantly run into roadblocks even though everyone was following the same process. That’s when I ended up talking t ..read more

As with every tool in your organization’s tech stack, unlocking the true power and potential of the platform means learning some best practices along the way and applying them to help your team succeed. Highspot University was developed to create a way for customers to independently learn and become experts within the platform to drive enablement impact within their organization. Enrolling in Highspot University means you can dig deeper into key features and build a strong foundation of knowledge while leveraging Highspot in your day-to-day roles. By combining platform knowledge with enablemen ..read more