Microsoft Dynamics AX Support
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This blog contains posts from the AX support team highlighting interesting features or issues within AX.
Microsoft Dynamics AX Support
5M ago
In AX2012 R3, the manager override was done in “realtime” and when changing the price, you received a pop up window to enter your Reason code and Override login. In Dynamics 365, manager override can no longer be done in “r ..read more
Microsoft Dynamics AX Support
5M ago
Please see Documentation on the Edit and Audit feature, which includes installing the Microsoft Dynamics Office Add In Edit and audit cash and carry and cash management transactions - Commerce | Dynamics 365 | Microsoft Learn In this example ..read more
Microsoft Dynamics AX Support
5M ago
I have received a few questions in the past on the hierarchy that is used to populate Financial Dimensions on Commerce transactions. Here is a high level break down of the financial dimensions for each record and how they are set in different stat ..read more
Microsoft Dynamics AX Support
5M ago
There is a Call center specific Future order feature that will allow users to delay authorizing a customer’s credit card during the Sales order creation and payment process. The reason behind a delay authorization may be due to back or ..read more
Microsoft Dynamics AX Support
6M ago
The bundle item is part of Revenue recognition functionality. This feature allows you to Allocate revenue, to help ensure that the appropriate revenue price is recognized, based on the value of the components on multi-element orders. A bundl ..read more
Microsoft Dynamics AX Support
6M ago
I am providing more information about the blog at the following link Posting retail statement you might have an error (dynamics.com) [https://community.dynamics.com/forums/thread/details/?threadid=123c0b47-5fee-424d-bc20-75c262bcf585] Posting re ..read more
Microsoft Dynamics AX Support
6M ago
Point of Sale does not support batch numbers, so the batch must default. If the batch does not default below is a couple examples of an error you can see posting a statement Batch number group is not specified on the item Batch number is a ..read more
Microsoft Dynamics AX Support
6M ago
Receiving a generic error in POS such as "Something went wrong" is not very helpful determining what the underlying issue is when you encounter the error. Before opening a support case for more details behind this error, customers do have the abilit ..read more
Microsoft Dynamics AX Support
6M ago
There have been a few instances where Store Commerce crashes while processing a transaction or the RTS times out saving a customer order. In normal circumstances, this transaction persists in the cart when you log into Store Commerce again so that y ..read more
Microsoft Dynamics AX Support
6M ago
The following are some examples of the error received when posting retail statements and a required financial dimension is missing: The combination was not validated beyond the XXX financial dimension. Inventory dimension XXX is a product dimension ..read more