With the newest version of Outlook clients, the Outlook team has changed the way add-in manifest files specify their contextual rules for matching text within the body of the email. This change rolled out in requirement set version 1.5, which is used by the latest version of the Outlook 2016 desktop client as well as the new version of OWA. In short, the Document View add-in is no longer usable in the newest Outlook clients. Fix on the way The Document View Outlook add-in for Microsoft Dynamics 365 Business Central has been updated to version 2.1.0.0, which includes the required changes so th ..read more

If you are upgrading customers from Dynamics NAV 2017 or earlier versions to the latest version of Dynamics 365 Business Central, then you probably have an existing Help solution for the customized functionality in their old Dynamics NAV solution. However, Business Central does not support the field-based approach to context-sensitive Help that Dynamics NAV 2017 and earlier use. So what to do? The difference between Help in Dynamics NAV and Dynamics 365 Business Central In this blog post, I will suggest a couple of options. None of them are particularly simple or easy workarounds, because Bus ..read more

With the newest version of Outlook clients, the Outlook team has changed the way add-in manifest files specify their contextual rules for matching text within the body of the email. This change rolled out in requirement set version 1.5, which is used by the latest version of the Outlook 2016 desktop client as well as the new version of OWA. In short, the Document View add-in is no longer usable in the newest Outlook clients. Fix on the way The Document View Outlook add-in for Microsoft Dynamics 365 Business Central has been updated to version 2.1.0.0, which includes the required changes so th ..read more

With the newest version of Outlook clients, the Outlook team has changed the way add-in manifest files specify their contextual rules for matching text within the body of the email. This change rolled out in requirement set version 1.5, which is used by the latest version of the Outlook 2016 desktop client as well as the new version of OWA. In short, the Document View add-in is no longer usable in the newest Outlook clients. Fix on the way The Document View Outlook add-in for Microsoft Dynamics 365 Business Central has been updated to version 2.1.0.0, which includes the required changes so th ..read more

The landscape in which ERP solutions operate is undergoing major changes. Those changes are also being referred to as the digital transformation or the industrial evolution 4.0. For Dynamics NAV to stay relevant, the product had to join that transformation and become a cloud solution, operating in the heart of the intelligent cloud. It had to become Business Central. This fundamental change of the technology ecosystem requires fundamental changes to Business Central, which now must deal with the increased complexity of the ecosystem in which it operates. With the business application being a ..read more

Creating Configuration Packages is a great way to import/export table data in Business Central. In this blog, we will go over some tips in creating these packages. Building the Configuration Package: In Configuration Packages, we give you the option to remove/add columns to the pages you are trying to integrate. It is recommended to make sure that the fields you include in the Configuration package are the fields that you would normally ‘manually’ enter when entering the transaction in the front end solution. To access the fields you would click the Fields button on the Configuration Package ..read more

Failure to identify, attract, and retain great talent is a top concern among todays healthcare providers for good reason. Recent changes in the healthcare landscape have made recruiting and hiring tougher than ever. Most significantly, the healthcare job market has exploded, and healthcare is fast becoming one of the largest sources of jobs in the U.S. And more available jobs will force healthcare organizations to compete for top talent. At the same time, an aging U.S. population is creating a higher demand for care, but the talent pool simply isnt keeping pace. According to a 2015 Healthcare ..read more

Applies to: Field Service version 7.5.12.53 on Dynamics 365 for Customer Engagement version 9.x Visit the Admin Center for Dynamics 365 solutions page to install the update. For details, refer to how to install or update a preferred solution. Please visit Field Service Docs for Field Service updates and related content. End of Life Notice Note: After February 2020, we will no longer support Field Service and Project Service Automation legacy versions. This includes: Field Service version 6.x or 7.x Project Service Automation version 1.x or 2.x Please ensure that you have plans to upgrade to ..read more

Have you heard about the new Virtual Agent in a Day program were rolling out? This full-day hands-on workshop is designed to help anyone (yes, anyone!) learn to build a fully functional virtual agent with no technical expertise required and with no code. The full agenda includes short lectures and hands-on lab exercises that cover these main areas: Dynamics 365 Customer Service Insights Dynamics 365 Virtual Agent for Customer Service Integration of Dynamics 365 Virtual Agent for Customer Service with Microsoft Flow Virtual Agent optimization and best practices, including natural language unde ..read more

The Dynamics 365 Customer Insights team is happy to announce new updates made available in the last month! New features Performance improved for Power BI connector Segment as an entity Progress indicator Performance improved for the Power BI connector After making some adjustments, the performance for our Power BI connector has been significantly improved. Now, loading larger datasets that used to take several minutes can be done in less than 60 seconds, so you can do less waiting and more analyzing! Segment as an entity Until now, only measures were saved as entities, but from now on your s ..read more