In the dynamic world of hospitality, the landscape of hotel payments is undergoing a profound transformation From the rise of pre-payment demands to the complexities of processing virtual credit cards, hoteliers face a myriad of challenges in meeting the evolving needs of modern guests. However, amidst these challenges lies an opportunity to redefine guest loyalty through seamless payment experiences.   Understanding Guest Behaviour: Bridging Expectations and Reality Imagine yourself at a bustling supermarket checkout, laden with groceries waiting to be paid for. As you approach the regis ..read more

Slane CastleTourism Ireland unveils new ‘Fill your heart with Ireland’ videos Tourism Ireland has unveiled a suite of new ads, as part of its ‘Fill your heart with Ireland’ global campaign. The videos focus on the passions of potential overseas visitors to Ireland and highlight the breadth of experiences on offer on a holiday here, including soft adventure, rich heritage and our spectacular landscape. The videos are being shared with Tourism Ireland’s 6 million fans and followers on social media – mainly on Facebook, Instagram and YouTube across all key markets. This year, Tourism Ireland’s ‘F ..read more

New Queen Maeve Square opens in Co. Sligo. Photo by Barry Cronin PhotographyNew Queen Maeve Square opens in Co. Sligo following €4million investment Developed by Fáilte Ireland, Department of Housing, Local Government and Heritage and Sligo County Council    Square to transform centre of Sligo town and act as a hub for Sligo’s attractions Queen Maeve Square, Co. Sligo will be officially opened today [3rd May 2024] by Minister for Tourism, Culture, Arts, Gaeltacht, Sport and Media Catherine Martin TD, in the company of Cathaoirleach of Sligo County Council, Councillor Gerard Mullaney. This fo ..read more

New secret garden at Dungarvan Park Hotel outdoor Wedding and Civil Ceremony GardenDungarvan Park Hotel launches New Outdoor Wedding and Civil Ceremony Garden Say I Do in a Secret Garden: Dungarvan Park Hotel launches New Outdoor Wedding and Civil Ceremony Garden The 4 star Dungarvan Park Hotel will unveil a new dedicated ceremony garden ahead of the summer season. This new intimate garden setting is perfect for outdoor wedding, civil ceremony and vow renewals. The new space will be an oasis of tranquillity, with grass underfoot, flowers in bloom and verdant green hedging providing privacy to ..read more

Dalata Hotel Group CEO Dermot Crowley and Chief Marketing Officer, Roma O’ ConnorDalata Hotel Group announces major repositioning of its core brands and customer proposition Driven by Dalata’s ambitious growth plan and expansion into new geographies Focused on delivering unified messaging and fostering closer relationships with its expanding customer base Represents a brand investment of more than €3 million Dalata Hotel Group, the largest hotel operator in Ireland, with a growing presence in the United Kingdom and continental Europe, announces a major repositioning of its core brands and cu ..read more

Cork Airport ExternalDublin and Cork Airports Welcomed 3.1 Million Passengers in April Over 3.1 million passengers travelled to and from Ireland’s two busiest airports in April, according to daa, the operator of Dublin and Cork airports. The number of passengers travelling through Dublin Airport in April was up marginally versus the same month last year, at just 1%. At Cork Airport, passenger traffic was marginally down by 2% compared to April 2023. Commenting on the April passenger traffic statistics, daa CEO, Kenny Jacobs said: “April was the first full month of the 2024 summer schedule and ..read more

Navigatting the Challenges – Pedro Ledemassa, owner of La Vissuta Mediterranean restaurant in Tuam, Co. Galway With closures being announced on social and digital media every day, it is undoubtedly an extremely challenging time for the hospitality industry. Barbara Collins speaks to Pedro Ledesma, the owner of La Vissuta; a Mediterranean restaurant in Tuam, Co. Galway about how he navigates the peaks and troughs. “I open Thursday and Friday evenings in winter and longer hours on Saturday and Sunday. In summer, I also open on Wednesday evenings” says Pedro Ledesma. “There is no point in opening ..read more

Slane CastleTourism Ireland unveils new ‘Fill your heart with Ireland’ videos Tourism Ireland has unveiled a suite of new ads, as part of its ‘Fill your heart with Ireland’ global campaign. The videos focus on the passions of potential overseas visitors to Ireland and highlight the breadth of experiences on offer on a holiday here, including soft adventure, rich heritage and our spectacular landscape. The videos are being shared with Tourism Ireland’s 6 million fans and followers on social media – mainly on Facebook, Instagram and YouTube across all key markets. This year, Tourism Ireland’s ‘F ..read more

New leader, same old problems? So, we have a new broom in government. With less than 10 months for the current incumbents to run their course, there were few surprises in the hiccup that represented a cabinet reshuffle. Whilst the government rebooted itself, the economy (and hospitality in particular) continued to grapple with complexities facing the sector. Concern reigns over the ever-increasing restaurant closures and rising costs in doing business, despite continued reassurances from government of support that has yet to be seen. Insurance is now the latest pitfall to set the alarm bells r ..read more

Radisson Blu Hotel & Spa, Sligo Leads the Way with Launch of Wellness & Sensory Trail Radisson Blu Hotel & Spa, Sligo proudly unveiled its Wellness & Sensory Trail on April 30th, 2024, marking a significant milestone in its commitment to inclusivity, innovation, and community engagement The concept for the Wellness & Sensory Trail emerged from the heartfelt desire of the Radisson Blu team, supported by the Cliste Hospitality Innovation team, to create a “Home Away from Home” for Sensory Affected Families, surpassing expectations in meeting their unique needs. This visionary ..read more