I am an existing AT&T customer who recently referred a new customer through the Refer-A-Friend program on 3/28. I recently received an email which stated that AT&T is unable to apply my credit for the following reason: Ineligible Due to New Customer Account Status. There was no contact information provided to solve this discrepancy. Both me and the new customer have active, connected service now. He is paying for the 1 Gigabit package. It has been less than 30 days since the offer was activated. The new customer called customer service and was told I needed to contact them. I then con ..read more

Hello I have tried 3 separate times to call, been bounced around like a ping pong ball and no one seems to help and it’s all “I need to transfer you” anyone have any insight? submitted by /u/jdg1724 [visit reddit] [comments ..read more

Do you know if att and cricket will remove video management or any other changes in compliance with recent net neutrality rules? submitted by /u/Mannyplaid [visit reddit] [comments ..read more

I see a few posts out there that are similar, but not as many as I'd suspect. Interested if anyone else is in the same boat. ​ In the summer of 2021, I signed up directly with AT&T, not a reseller, for their gig fiber internet. $80/month. ​ I was told that this wasn't a low promotional rate that would change over time as customers were frustrated with that model. Instead, this was a new "lifetime rate" that would never go up if it was kept active because I was "in a special test market.". Worked with a guy named "Dave". I took notes. :P ​ It also came with HBO Max bundled, though, they di ..read more

hi i'm not sure if others have posted about this recently or if this is the right subreddit for this but today all of a sudden i am receiving a ton of spam calls out of nowhere, usually i receive no more than 1-2/day but today alone this number has jumped to 12, and the day's not even over yet. has this happened to anyone else so suddenly like this or does anyone know why this might be? i don't enter my number just anywhere so i'm really confused submitted by /u/omgplsdontcomearound [visit reddit] [comments ..read more

So I currently am trying to use the VAP2500 as an access point for VR, since the router is just not good enough to keep it going smoothly, and I'm wondering if it can work for anything else besides a U-Verse box. Just to add, we don't have a U-Verse box anymore as that became expensive and later became phased out. submitted by /u/Selky45 [visit reddit] [comments ..read more

Data light has not come back on after a power trip submitted by /u/flatterthanyourgirl [visit reddit] [comments ..read more

Does anyone know if I can purchase the AT&T current promo of get one iPhone 15 get an iPhone 15 Plus for $5.99/mo. going through the Costco portal? To get the extra bonus perks of cash card and free activation? My plan is to get one iPhone 15 Plus at $10.99 per month and a second plus for $5.99 per month. When I tried via the website, it doesn’t seem to reflect the discounted costs. submitted by /u/christiankim [visit reddit] [comments ..read more

I recently opened my ATT business account about 5 days ago and the first bill hasn’t populated just yet. Well, I’m wondering can I add more lines this soon or will I have to wait a while before adding? submitted by /u/skatezone [visit reddit] [comments ..read more

Is it better for me to visit an actual corporate location vs. an authorized retailer when signing up for two new wireless lines as a fiber customer currently? submitted by /u/FlamingoFlamboyance [visit reddit] [comments ..read more