Enhancing Customer Engagement with Salesforce Data Cloud
Salesforce Admins Blog
by mgerholdt@salesforce.com, Mike Gerholdt
22h ago
Today on the Salesforce Admins Podcast, we talk to Chris Zullo, Global Practice Director of Customer 360 and Marketing at AllCloud. Join us as we chat about integrating Marketing Cloud and Data Cloud and how you can do more with your data. You should subscribe for the full episode, but here are a few takeaways from our conversation with Chris Zullo. Bring all your customer data together in Salesforce Chris is kind of my go-to Marketing Cloud guy, so I wanted to bring him on the pod to talk through how Data Cloud and Marketing Cloud go hand-in-hand. In his role as Global Practice Director of bo ..read more
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Data Cloud: Full Stream Ahead
Salesforce Admins Blog
by Chirag Rajan
4d ago
Most admins don’t have the luxury of managing only a single Salesforce instance. Frequently, data is strewn across multiple orgs and can be difficult to integrate. That’s where Data Cloud comes in, providing the ability to create a single source of truth across Salesforce orgs. Even if you are the lucky admin with a single org, pulling your data into Data Cloud helps you create new insights into your data and helps harmonize and streamline it. Because of this, one of the first things customers want to do when they set up Data Cloud is bring over all their data from core. The CRM connector that ..read more
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What Should You Look for in a Salesforce Admin Job Description?
Salesforce Admins Blog
by mgerholdt@salesforce.com, Mike Gerholdt
1w ago
Today on the Salesforce Admins Podcast, we talk to Joe Sterne, a Solutions Architect and Salesforce contractor. Join us as we chat about his tips for job interviews, what to look for in a job description, and how you can use AI to help you prep. You should subscribe for the full episode, but here are a few takeaways from our conversation with Joe Sterne. Contract work in the Salesforce ecosystem Last month, we talked to Jason Atwood about how to prepare for a Salesforce job interview. That episode was fantastic because Jason interviews job candidates all the time, but I wanted to hear from som ..read more
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New Video Series: Salesforce Admins Innovate with Prompt Builder
Salesforce Admins Blog
by Eliza
1w ago
You solve business problems every day in your work as a Salesforce Admin. Whether you’re already using AI to lighten the load, or you’re not sure where to start, you can leverage many of your existing admin skills to build and deploy solutions with the Einstein 1 Platform. Let’s start with Prompt Builder, a generative AI tool admins can use to activate prompts. Our new video series, “Salesforce Admins Innovate with Prompt Builder,” is designed to kickstart your journey with Prompt Builder, regardless of your experience level with AI. It will help you consider what challenges you can solve for ..read more
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Why Should You Integrate Data Cloud with Your Salesforce CRM?
Salesforce Admins Blog
by Joshua Birk, Mike Gerholdt
2w ago
Today on the Salesforce Admins Podcast, we have another deep dive with Josh Birk, who talks to Shoby Abdi, Principle Architecture Evangelist at Salesforce. Join us as we chat about the Well-Architected framework, why you should start using Data Cloud, and what you need to do to get ready. You should subscribe for the full episode, but here are a few takeaways from our conversation with Shoby Abdi. The Well-Architected framework Shoby is the Principle Architecture Evangelist at Salesforce, and he’s come on the pod to tell us about the Salesforce Well-Architected framework. And he’s here to tell ..read more
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How I Solved It | We Turned Salesforce Into a Puppy Adoption Platform!
Salesforce Admins Blog
by Brandon Walton
3w ago
Welcome to another How I Solved It. In this series, we do a deep dive into a specific business problem and share how one Awesome Admin chose to solve it. Once you learn how they solved their specific problem, you’ll be inspired to try their solution yourself! Watch how Brandon Walton helped Family Bred Puppies use Salesforce to create a Puppy Adoption Platform using out-of-the-box Salesforce functionality, without using any lines of code! The post How I Solved It | We Turned Salesforce Into a Puppy Adoption Platform! appeared first on Salesforce Admins ..read more
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Revolutionizing Revenue: A Sneak Peek at the Revenue Cloud Roadmap
Salesforce Admins Blog
by Meredith Schmidt
3w ago
We’re bringing you a new content series on IdeaExchange to keep you informed and engaged with our evolving cloud product landscape. As part of our ongoing commitment to transparency and customer alignment, the series will provide updates on upcoming cloud product developments. Stay tuned for more cloud content coming soon to IdeaExchange. At the recent Salesforce True to the Core, we heard that Trailblazers are eager to learn about the exciting future of Revenue Cloud and our newest product, Revenue Lifecycle Management. In response, we’re giving you a glimpse into the upcoming capabilities th ..read more
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How Can Solving Sudoku and Wordle Enhance Your Critical Thinking Skills?
Salesforce Admins Blog
by mgerholdt@salesforce.com, Mike Gerholdt
1M ago
Today on the Salesforce Admins Podcast, we talk to Rangsk, a Wordle and Sudoku YouTuber. Join us as we chat about critical thinking, problem-solving, and why puzzles are a great way to practice and improve your thinking. You should subscribe for the full episode, but here are a few takeaways from our conversation with Rangsk. Who is Rangsk? I’m a big word puzzle fan. Sudoku, Wordle, Connections, I love ’em all! I think they’re a great way to warm up your brain and stay sharp. That’s why I was so excited to sit down with this week’s guest, Rangsk. His YouTube and TikTok videos have helped me be ..read more
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Unleashing Productivity: Master Prompt Templates with Flow Tools
Salesforce Admins Blog
by Raveesh Raina
1M ago
Prompt Builder became generally available on February 29, just over two months ago. Since then, we’ve seen a lot of Salesforce Admins start to experiment and come up with a wide variety of use cases to leverage it. From summarizing records to generating points of view and even creating business-context rich emails, there are a tremendous amount of use cases that Prompt Builder can help solve for. In my previous write-up of Prompt Builder, I focused on the importance of grounding prompts and prompt templates with your rich CRM data. This can be easily achieved using standard tools such as merge ..read more
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Summer ’24 Feature Deep Dive: Create Richer Screen Flows with Action Buttons (Beta) | Be Release Ready
Salesforce Admins Blog
by Adam White
1M ago
Summer ’24 is just around the corner! Discover Action Buttons, one of the new screen flow capabilities I’m really excited about, and check out Be Release Ready for additional resources to help you prepare for Summer ’24. Screen Actions are a screen flow game changer One of the most important new screen flow capabilities is now here: Action Buttons! You can now add an Action Button component to a screen to run what we call Screen Actions that can retrieve or crunch data and then makes the data available in that same screen for other components to use. This unlocks the true power of reactivity t ..read more
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