Transitioning Business Communications: From PSTN and ISDN to VoIP
Yo Telecom
by Edwin Chang
7h ago
You’re a business owner who has relied on the traditional PSTN and ISDN telephone networks for years. But now, you’re hearing more about modern VoIP solutions and wondering if it’s time to transition. We get it – change can be daunting. This comprehensive guide walks you through everything you need to know in transitioning your business communications successfully. We’ll explain the benefits, challenges, and step-by-step process, so you can make the switch smoothly and start leveraging the cost and productivity advantages of VoIP solutions. With the right information and strategies, you can e ..read more
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Cloud Services for Small Business: Your Guide to the Cloud in 2024
Yo Telecom
by Katie Malaebeh
1w ago
Introduction With more small business moving their operations to the cloud, it’s becoming essential to understand the key benefits and challenges of adopting cloud services. This guide takes an in-depth look at the top cloud platforms for small business in 2024, with insights on how the cloud can help you work smarter, access data everywhere, collaborate across teams, ensure security, and scale your operations. You’ll get actionable tips on choosing the right cloud solutions tailored to your business needs, migrating existing systems, managing costs, and getting the most out of your investmen ..read more
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BT Delays PSTN Switch-Off to January 2027: What It Means for You
Yo Telecom
by Katie Malaebeh
1w ago
You’ve likely been planning for the Public Switched Telephone Network (PSTN) switch off originally scheduled for December 2025. However, telecom provider BT Group recently announced they are delaying the shutdown until January 2027. This extension gives your business more time to transition from analog phone services. But you’ll still need a plan to eventually migrate to Voice over Internet Protocol (VoIP) or other digital solutions. Don’t wait until the last minute. Use this extra time wisely to research options, budget for new systems, and implement upgrades. With the shutdown still several ..read more
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Computer Telephony Integration: Improving Business Communications
Yo Telecom
by Katie Malaebeh
2w ago
Understanding Computer Telephony Integration Computer Telephony Integration (CTI) refers to the technology that enables computers to interact with telephone systems. It allows for the seamless integration of voice and data services, facilitating more efficient communication processes within an organization. Computer Telephony Integration (CTI) plays a pivotal role in modern business communication by seamlessly merging telephony systems with computer networks, enabling more efficient and effective interactions. This integration allows businesses to streamline their communication processes, le ..read more
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Maximize Your Sales with Engaging On Hold Marketing Strategies for UK Businesses!
Yo Telecom
by Katie Malaebeh
2M ago
In the bustling business environment of the UK, making a lasting impression on customers can be a challenging feat. One often overlooked yet incredibly potent tool to boost customer engagement and drive sales is the strategic use of On Hold Marketing Solution. This marketing technique takes advantage of the inevitable waiting periods customers experience when calling a business and turns them into golden opportunities for brand storytelling, sales promotions, and customer education. What is On Hold Marketing? At the core of every successful phone system for businesses is the ability to commu ..read more
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The Great PSTN Switch-Off: What Businesses Need to Know
Yo Telecom
by Katie Malaebeh
3M ago
If you’re conducting business in the UK, it’s imperative to be abreast of the imminent changes regarding the BT switch-off. The transition away from traditional BT phone lines is swiftly approaching, and it’s crucial to understand why prompt action is essential. BT has revealed intentions to cease its traditional copper-based phone lines by 2025, aligning with the ongoing shift in communication technologies towards digital platforms. This decision underscores a broader industry trend focused on modernization and efficiency, as digital systems offer enhanced performance. The move follows Openr ..read more
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8 Compelling Reasons UK SMEs Need an Internet-Based Calling System Before The BT Switch Off 2025
Yo Telecom
by Katie Malaebeh
3M ago
With the impending switch off of the BT landline system, business owners across the UK are tasked with finding a worthy replacement for their telecommunication needs. From cost-saving measures, improving efficiency, to streamlining workflows, the benefits of turning to an internet-based calling system are too substantial to ignore. Here, we’ve explored eight compelling reasons why small to medium-sized businesses should consider making this pivotal transition before 2025.  First off, let us point out that embracing change can open a ‘Pandora’s box’ of benefits. For small to medium-sized ..read more
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Driving Diversity: Why Women Are Essential for the Future of Technology
Yo Telecom
by Katie Malaebeh
3M ago
As we commemorate Women’s Day, it’s an opportune moment to shine a spotlight on the remarkable women who are at the forefront of driving innovation and shaping the tech landscape in the UK, particularly within Yo Telecom.  In order to gain deeper insights into the tech landscape and the role of women within it, we embarked on a journey of exploration through studies and reports facilitated by UNESCO. Our objective was to uncover the ways in which women are making meaningful contributions to the tech field, while also delving into their achievements, perspectives, and challenges. The outco ..read more
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Talent Acquisition, Retention & Telecoms
Yo Telecom
by marketing@yotelecom.co.uk
4M ago
In the ever-evolving realm of business, the acquisition and retention of top-tier talent stand as cornerstones for organisational triumph. As businesses navigate a landscape shaped by rapid technological advancements and shifting workforce dynamics, the imperative to secure and maintain skilled professionals has never been more crucial. So, this blog delves into the pivotal role of talent acquisition and retention strategies, showing their profound impact on a company’s competitive edge. Beyond conventional approaches, we explore a lesser-discussed yet influential facet: the intricate interpla ..read more
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Call Reporting: Harnessing Your Call Analytics
Yo Telecom
by Max Tomaszewski
5M ago
In the modern age of data, even your telephone system has analytics – and it comes in the form of Call Reporting. Call reporting transcends mere data collection though; it’s a strategic imperative that empowers businesses to make swift, informed decisions. Realtime call analytics transforms raw communication data into actionable insights, becoming the linchpin for optimising various facets of business operations.  In this blog, we’ll delve into the crux of call reporting, exploring its multifaceted advantages and illustrating how this dynamic tool can be a game-changer, elevating your bu ..read more
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