Hold on to your seats, because we’re about to lift the curtain on something truly phenomenal! The moment has arrived: Nominations for our 3rd annual Webex Customer Awards are officially OPEN, and the buzz is just beginning! Last year’s customer celebration was a blast, as you can see here, but we’re cranking the energy even higher this year—because you deserve to be celebrated and honored in the most epic fashion! We’ll be rolling out the red carpet to celebrate our customer awards winners in an unforgettable Oscars-style ceremony extravaganza at WebexOne 2024, taking place October 21-24 at th ..read more

We are thrilled to announce that Webex remains the #1 webinar and event management platform, and mobile event app in G2’s 2024 Spring Grid Report. Webex Contact Center and Webex Suite also received 409 awards from G2. Webex remains a Leader and Momentum Leader globally in multiple categories. This marks the 6th consecutive time Webex has been recognized as a Leader by G2 reviewers since January 2023. G2 is a leading business software review platform, and the G2 Grid Reports represent the voice of real software users, rather than the opinion of one analyst. This recognition would not have been ..read more

Are you passionate about Webex and eager to make your mark on the future of collaboration? If so, Webex Insider Advocates, powered by Cisco Insider, is your gateway to a world of exclusive perks, insights, and professional growth. A community of collaboration advocates This program, formerly known as Webex Ambassadors, has been revamped to offer even more value to its members. As a participant, you’re not just joining a program; you’re becoming part of a vibrant community of like-minded professionals. Here, you’ll have the opportunity to build your network, share experiences, and forge valuabl ..read more

Jump To: Video messaging inside Webex with Vidcast Schedule a Message Customer Experience Essentials App Hub in the Webex App Webex for Apple Vision Pro Webex for Ford and Lincoln Digital Experience New Device: Cisco Board Pro G2 New Device: Cisco Desk Phone 9800 Series New Distance Zero features: Cross-View Pin Participant to Screen Third-party peripherals in Control Hub Cisco Devices with Microsoft Team Rooms Adoption Guide Welcome to the spring edition of Webex Rewind. We’re catching you up on all the great new features you can start using in Webex right away, including Vidcast inside Web ..read more

Socially-engineered fraud attacks are on the rise. Learn how to protect your brand and your customers while delivering meaningful customer communications. Customers expect timely, personalized brand interactions that inform and add contextual value throughout their journey—in the right place, at the right time. However, you can only orchestrate and automate these connected experiences if customers trust the communications they receive. And that’s a huge challenge: earning and retaining customer trust isn’t easy in an era of rising social engineering attacks. In this article, we’ll look at the ..read more

Join the ranks of over 23,000 professionals who are shaping the future of collaboration through the Webex Insider User Group Program, a vibrant community powered by Cisco Insider. This initiative is not just a program; it’s a movement of collaboration enthusiasts, industry professionals, and thought leaders all driven by a shared passion for improving the way we communicate and work together using Webex. Contribute to product evolution Formerly known as Webex Experts, the User Group Program is a collaborative hub where the most dedicated Webex users come together to offer valuable product feed ..read more

In my last post, I had a great discussion with Doug Jones, AVP Product Management Collaboration at AT&T, highlighting the end-user benefits of Webex Go with AT&T. The key benefits are its ease of set-up, ease of use, and the ability to make almost any mobile device part of the Webex device ecosystem. In this third and final post of this series, I’ll discuss how Webex Go with AT&T gives IT administrators greater flexibility and control over their mobile users. Creating a secure, yet user-friendly and inclusive communications environment continues to be a challenge for IT managers an ..read more

Today is International Design Day, the perfect day to celebrate our recent wins in the globally prestigious iF Design Awards and the perfect day to ask the question: what does it mean? It’s not an untrue statement to say that design makes things look good. Still, there’s more to the story. Here are three ways in which design creates a positive business impact for Cisco and our customers: Return on Investment In Collaboration Devices, we’re acutely aware that our enterprise customers invest a lot of dollars per year into a deceptively simple activity: employees talking to each other. The time w ..read more

Here at Webex, we are dedicated to keeping people connected for seamless collaboration. In today’s hybrid work environment, it is paramount to provide the right tools to connect, collaborate, and engage, regardless of location. With the Webex Suite, we offer eight intuitive workloads empowering hybrid workers to stay productive and connect effortlessly. Webex Events is one of the powerful tools that allows you to host engaging in-person, hybrid, and virtual events, with up to 100K attendees per event. Let’s take a closer look at how Webex Events can elevate your event experience. Your browser ..read more

This series focuses on SDP, the Session Description Protocol, the method by which almost all modern video-conferencing systems negotiate the contents of a call. We’ll start with an introduction and go into detail on various aspects of SDP and its usage in the next few blogs. What is SDP? When we place a call to another person, or to a server, the part of that most visible is the decision to make the call itself: to agree to communicate. But while the users are pressing the ‘make call’ or ‘answer call’ button, behind the scenes the clients and/or servers are conducting a much more detailed nego ..read more