Ambs Call Center blog
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Tips, tricks, and inside information from answering service veterans on how to create a culture of professional, customer-focused voices.
Ambs Call Center blog
6d ago
A common question from people looking to hire a US Based Answering Service is “Where are you located?” Yet usually this isn’t the real question on their minds. They have a different concern, often several. But they don’t know how to ask it. Or they fear they might not be politically correct to voice what is on their mind ..read more
Ambs Call Center blog
2w ago
Setting up call forwarding for the first time may appear intimidating, but fear not! Once you understand how it works, you'll find it surprisingly simple. So... how exactly does it work ..read more
Ambs Call Center blog
2w ago
If you’re in healthcare, you already know how important using a medical answering service is. But, when choosing one, what exactly should you be looking for ..read more
Ambs Call Center blog
2w ago
In the fast-paced world of healthcare, having a reliable physician answering service is crucial. Whether you’re a physician, run a medical office, or manage a healthcare facility, finding the right answering service can make all the difference.
“But there’s so many medical answering services! Which do I pick ..read more
Ambs Call Center blog
2w ago
If you’re in charge of your company’s staffing needs and you say, “Okay, there’s got to be a better way to keep track of all our employees' call outs”, you’re in the right place ..read more
Ambs Call Center blog
2w ago
Today’s medical practices are swamped with more calls than ever. Practice managers handle these callers, along with patients and doctors, while trying to ensure patients maintain their satisfaction and safety. This can get overwhelming ..read more
Ambs Call Center blog
1M ago
Ever make a call to a business because you have a pressing need? Then finally, you reach a live agent, but you can’t understand a word of what they’re saying? Is it frustrating? That’s the experience your customers may have when you hire a call center that outsources its services overseas ..read more
Ambs Call Center blog
1M ago
Your medical practice has finally decided on the need for a medical answering service. Maybe you’ve never had one before, or maybe you just simply don’t know what’s required ..read more
Ambs Call Center blog
2M ago
If you’re in healthcare, you already know how important using a medical answering service is. But, when choosing one, what exactly should you be looking for ..read more
Ambs Call Center blog
2M ago
In the fast-paced world of healthcare, having a reliable physician answering service is crucial. Whether you’re a physician, run a medical office, or manage a healthcare facility, finding the right answering service can make all the difference.
“But there’s so many medical answering services! Which do I pick ..read more