Look for New UPS and FedEx Surcharges
EcommerceBytes
by Ina Steiner
2h ago
Sellers may encounter more cases of shipping surcharges, according to Refund Retriever, which reported that FedEx and UPS added 82 new delivery area surcharge ZIP codes to the existing Delivery Area Surcharge (DAS) list this month. The delivery area surcharges range from $3.95 to $5.85, depending on the service and delivery location. And to make ..read more
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Bonanza Invites Sellers to Participate in Its Annual Spring Sale
EcommerceBytes
by Ina Steiner
2h ago
Bonanza is running its annual seller-funded Spring Sale and invited sellers to participate. Sellers can choose how much of a discount to offer and must set up a coupon with the code “SpringSale2024.” Buyers will be able to use the coupon code on purchases throughout the site, with the discount being unique to each seller ..read more
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EBay Has Product Review Envy and Is Changing Feedback Again
EcommerceBytes
by Ina Steiner
2h ago
eBay confirmed it’s making another change to Feedback, this time by requesting buyers rate the product for which they are leaving the seller feedback. As we noted on the EcommerceBytes Blog this morning, however, there are reports that buyers who’ve been exposed to the new feature this month (presumably as part of testing) found they ..read more
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Should eBay, Amazon, and Etsy Sellers Be Running Scared from Temu?
EcommerceBytes
by Ina Steiner
3d ago
Temu is the dollar store of online platforms, and it has marketplaces like eBay, Amazon, and Etsy on the run. That means sellers should also be paying attention to the platform, because it could have a direct impact on their sales, if it hasn’t already had a negative impact. Digital Commerce 360 published a video ..read more
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EBay Told Sellers to Ship to Wrong Addresses for Nearly 2 Weeks
EcommerceBytes
by Ina Steiner
3d ago
eBay notified sellers it had provided them with wrong addresses to send their orders. Incredibly, it had done so for nearly 2 weeks, going back to April 7th – and it was unable to tell sellers which orders they had sent (or had yet to send) that had bad addresses. An eBay moderator acknowledged the ..read more
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Why eBay Thinks Sellers Might Opt Out of Its New Shipping Policy
EcommerceBytes
by Ina Steiner
6d ago
eBay sellers have inundated EcommerceBytes with emails sharing their reaction to eBay’s new shipping policy that will become the default policy on May 15, 2024. Instead of allowing sellers to enjoy a discount on shipping costs offered through Calculated Shipping, eBay will pass the discount on to the buyer. As we noted in our coverage ..read more
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Etsy Reverses Disbursement Deposits for Some Sellers on Tax Day
EcommerceBytes
by Ina Steiner
1w ago
Etsy sellers received disbursements on Monday for sales they had made but the deposits were quickly reversed, unaccountably. The timing was bad, as April 15 was also the deadline for sellers to file taxes. Compounding the problem was that some Etsy customer service representatives told sellers the problem was due to the sellers’ banks, when ..read more
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EBay Adds Brands, Keyrings, and Day Planners to Authentication Program
EcommerceBytes
by Ina Steiner
1w ago
eBay expanded its Authenticity Guarantee program in Australia with the addition of two new brands and numerous items, including keychains, hats, organizers, and day planners. Items in any of the new categories that sell for $350 or more will be sent to eBay’s authenticators and forwarded on to the buyer from there. The two new ..read more
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Former eBay CEO Under Fire for ‘Disruptive Innovation’ Comments
EcommerceBytes
by Ina Steiner
1w ago
Former eBay CEO John Donahoe, who now heads Nike, took flak over his comments about “disruptive innovation” last week, a term that may trigger online sellers who were on eBay in the mid-2000s. Donahoe blamed remote work for Nike’s innovation challenges, telling CNBC in an interview published on Friday, “In hindsight, it turns out, it’s ..read more
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Mercari Lifted Selling Fees but Beware Possible Limits
EcommerceBytes
by Ina Steiner
1w ago
It may be free to sell on Mercari now, but apparently the platform kept in place selling limits, according to a reader who had been a member of the site for 5 years. He told us that after reading the article in Newsflash that there were no longer selling fees on Mercari, he began listing ..read more
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