Have you noticed that wherever you go to make a purchase either in person or online, somebody expects a tip? Pre-Covid we all had a pretty good handle on the process. We knew whom to tip and how much. Sometime during Covid, the lid blew off tipping. What happened? Let’s consider the history and the reason for tipping. Traditionally, we tipped restaurant workers. We did so because these hard-working people were not paid minimum wage. Tipping was a way of increasing their income. We tipped people like bellhops who carried our luggage and hairdressers who made us look good. We tipped pe ..read more

I just finished reading an article on wedding etiquette that has my pulse racing and my blood pressure rising. The impetus for the article was wedding attire—specifically, is it acceptable for wedding quests to wear white?  It should come as no surprise that this was celebrity driven. It seems that Jennifer Lopez invited all her […] The post Are the Rules of Etiquette Outdated? appeared first on Manners That Sell ..read more

It has now been over two years since we experienced our initial “stay-at-home” mandates because of Covid-19. California was the first to issue such an order on March 19, 2020. One by one most states fell in line, and our lives changed forever. Who could have predicted how different our professional and personal lives would […] The post Did Covid Kill Our Conversation Skills? appeared first on Manners That Sell ..read more

Did you know that today, June 14th, is Flag Day? If you are planning on flying the American flag, what better time to review our flag etiquette? For those who have served or are serving in our military, flag etiquette is second nature. For the rest of us, the do’s and don’ts are not so […] The post Flying the American Flag appeared first on Manners That Sell ..read more

It was almost two years ago to the day that we experienced our initial “stay-at-home” mandates as a result of Covid-19. California was the first to issue such an order on March 19, 2020. One by one most states fell in line, and our lives changed forever. Who could have predicted how different our professional […] The post Covid: Conversation Killer? appeared first on Manners That Sell ..read more

We have been living with the merciless Covid virus for over two years. Our personal lives have changed in ways we could never have imagined. Our professional lives have changed, and our interactions with others have changed. We do not communicate as we used to. In many cases, we do not communicate at all. This […] The post Workplace Ghosting—Another Bequest from Covid appeared first on Manners That Sell ..read more

As I write this article, we have just celebrated one of our favorite and most meaningful holidays. Thanksgiving is in the rear-view mirror, but surely we maintain the attitude of gratitude from that day. Even in this difficult time of Covid, we have much to be thankful for. As we approach Christmas, Hannukah and Kwanza, […] The post The Handwritten Note of Gratitude appeared first on Manners That Sell ..read more

This week as we celebrate that fun-filled food-filled holiday Thanksgiving, I’d like to share a guest post from my friend, colleague, and etiquette expert, Karen Hickman. I hope you enjoy her words of wisdom on how to conduct yourself when you are a guest at a Thanksgiving dinner. I couldn’t have said better so thank […] The post Thanksgiving Guest Etiquette appeared first on Manners That Sell ..read more

You may remember a time when plane travel was something you enjoyed. Airplane etiquette prevailed. People dressed appropriately. Passengers didn’t bite, claw and scratch their way through lines. Seats were spacious and comfortable. Flight attendants were friendly. Airlines served real food. There were skycaps to help you with your luggage, which arrived at your destination […] The post Airplane Etiquette: Flying the Not-So-Friendly Skies appeared first on Manners That Sell ..read more

“These are the times that try men’s souls” or so it seems. As we struggle to live with Covid and all that has changed about the way we live our lives, we tend to wonder, “Where have all the good times gone?” They are still with us. Even though I have identified a behavior that […] The post Covid Kindness appeared first on Manners That Sell ..read more