Become a Better Listener with the 3-Step ACE Method
BobbyPowers.net
by Bobby
2d ago
“If you’ve ever left a conversation feeling energized, inspired, or enlightened, you’ve been in the presence of a great listener — not necessarily a great speaker. The best conversationalists are the best listeners.” -Ximena Vengoechea With all of today’s distractions and entertainment, listening is harder than ever. But it’s also imperative because it helps us put others first, make people feel cared for, and stay informed on things we need to know. I’ve read dozens of trite listening tips over the years, so I was curious whether there’s anything new and memorable that hasn’t been said ..read more
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What Makes Listening So Difficult (and What Can We Do About It)? 
BobbyPowers.net
by Bobby
1w ago
Image Credit: Dushawn Jovic on Unsplash One of my biggest pet peeves is when people multitask on Zoom calls. A previous CEO I worked with (“Jacob”) was one of the worst offenders. He’d pound away on his computer during the entire meeting, then ask a question showing he’d missed the past five minutes of discussion. Eventually, I talked to Jacob about this behavior and asked him why he saw the need to send emails during meetings. His answer surprised me. I expected him to say he multitasked because he had so much to do, but instead, he said, “I just get bored. I need to do something else ..read more
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7 Ways to Update Your Resume to Land More Interviews and Get a Job More Quickly
BobbyPowers.net
by Bobby
1M ago
Image Credit: Brett Jordan on Unsplash On average, recruiters look at a resume for less than seven seconds. That’s how much time you have to make an impression. Wild, but true. And even though that amount of time sounds ruthless, it makes much more sense once you see the massive stack of applications that come in for an average position. I’ve worked in companies that routinely received 200+ applications for each open role. If you’ve recently been searching for a job, I’m guessing you’ve noticed the jaw-dropping (and depressing) number of applications listed for some positions on LinkedI ..read more
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These Are My 10 Favorite Nonfiction Books from the 1,000+ Books I’ve Read in My Life
BobbyPowers.net
by Bobby
2M ago
The Morgan Library in Manhattan (Photo taken by the author) I loved reading as a kid, but I felt like the love of reading was bashed out of me in junior high and high school from required reading, comprehension checks, and a flawed perspective that the goal of reading was to get a good grade on a quiz rather than to learn something new. Then, in my senior year of college, I picked up Malcolm Gladwell's book Blink, which was not only one of the first "non-required" books I had read in years but also the first nonfiction book I had read as an adult. My world opened up while reading that bo ..read more
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The Secret Power of WIIFM
BobbyPowers.net
by Bobby
2M ago
Image Credit: krakenimages on Unsplash Eight years ago, I was tasked with converting some of our company’s oldest, stubbornest clients to upgrade from our old “1.0” software-as-a-service (SaaS) product to what my friends and I jokingly called the “new hotness” — our “2.0” product. There was no question—the 2.0 product was WAY better than 1.0. The user interface was better. The software was faster. And it could do countless things the old product couldn’t do. But as I began talking to my customers about the new hotness, they didn’t seem as stoked about it as I was. I heard many demoraliz ..read more
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Book Review: “Magic Words”
BobbyPowers.net
by Bobby
2M ago
Book: Magic Words by Jonah Berger Reviewer: Bobby Powers My Thoughts: 9 of 10Magic Words is practical and actionable. Berger, a marketing professor at Wharton, conducted years of research to see which words are most persuasive, and he packed all of his best insights into this slim 200-page book. I learned a lot from this book and appreciated Berger's knowledge, stories, and depth of research. If you want to become a better customer service rep, salesperson, public speaker, or storyteller, this book is right up your alley. What I Learned from the Book We now have automated text ana ..read more
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The Best Decisions Are Never Made from the Comfort of an Ivory Tower
BobbyPowers.net
by Bobby
2M ago
AI image generated using DeepAI.org At one of my past companies, we ran into problems with our sales process, so we decided to toss the old sales playbook and create a new one. All of the sales leaders got together for a bunch of meetings, then divided the tasks and gradually built new PowerPoint presentations, sales pitch templates, email campaigns, and oodles of other collateral. They excitedly began to roll it out to the sales team but ran into one small problem… It didn’t work. The PowerPoint slides were missing key information, the sales pitches sounded stilted and robotic, and th ..read more
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Laid Off? Try These 5 Tips to Get Back on Your Feet
BobbyPowers.net
by Bobby
3M ago
Image Credit: Eric Ward on Unsplash I work in HR, so I sometimes have to do company dirty work. For example, last February, I had to oversee a company layoff. In a single day, my firm laid off a quarter of our workforce, and my boss and I had to manage all of the behind-the-scenes logistics: when to tell people, how to tell people, when to shut off their computer access, etc. It was terrible. Then, one month later, I was laid off. The timing was wild, especially because I had just been on the other side of the table one moon prior. I understood why it happened because the company was st ..read more
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Book Review: “Slow Productivity”
BobbyPowers.net
by Bobby
3M ago
Book: Slow Productivity by Cal Newport Reviewer: Bobby Powers My Thoughts: 8 of 10Newport has done it again with this great companion volume to his earlier book Deep Work. Whereas Deep Work talks about eliminating distractions and focusing on what matters most, Slow Productivity helps readers disregard the myth that "hours worked equals work completed" which began in the industrial age (because it was largely true at that time). Newport makes a compelling case that the best way to be truly productive is to bite off less and work at a sustainable pace. What I Learned from the ..read more
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Book Review: “Same as Ever”
BobbyPowers.net
by Bobby
4M ago
Book: Same as Ever by Morgan Housel Reviewer: Bobby Powers My Thoughts: 8 of 10Last year it felt like everyone was suddenly talking about Morgan Housel. I heard multiple podcasters and authors rave about his earlier book The Psychology of Money, so when I saw he released this new book in November 2023, I decided to check it out. Same as Ever is unique because it's focused on looking backward to help look forward. Housel investigates what trends have always been around throughout history and explains that they'll continue in the future because they're baked into human behavior. What I L ..read more
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