The Mirror’s investigative reporter Andrew Penman has published an article warning of scams and other potential problems related to compensation claims against the insolvent timeshare businesses Silverpoint and Club La Costa (CLC) – both businesses are in liquidation proceedings.  Silverpoint timeshare claims He has first reported on the case of a Silverpoint owner, continuously pestered by people phoning him, offering compensation claims. The owner was informed by one cold-caller that tens of thousands in compensation was being held on his behalf in the Spanish courts – and all he had to ..read more

It has come to our attention that a business calling itself Club La Costa Holding and using the website www.clublacosta.eu has been cold calling consumers. Their methods are deceitful and unlawful. They falsely claim they are representing the administrators handling the CLC liquidation. We can confirm they have no link whatsoever to CLC or the administrators. They are using the following contact information – Name: Roland Fink, Club La Costa Holding – Administration Phone: +44 7389 647120 Email: info@clublacosta.eu This fraudster told consumers that they were required to pay a transf ..read more

In July KwikChex issued a warning about a new scam involving a fake European Order for Payment (EOP) / European Court order which had been issued for non-payment of maintenance fees. Click here to read the previous warning.  Consumers have continued to report the names and numbers used by these callers – we have compiled a list below.  Remember that unsolicited contact by phone, text or email is likely to be a breach of data protection laws and it is recommended that it is reported to the appropriate ..read more

The Timeshare Helpline is a resource that enables all timeshare owners to make contact with the KwikChex free timeshare assistance resources by phone. The Helpline operates in conjunction with multiple online resources that are UK Trading Standards vetted & approved.  In recent years, the Helpline was funded by EUROC – the European Resort Owners Coalition, but KwikChex has been informed that this funding will not be provided from 01 November 2023. We understand that EUROC is intending to provide an alternative service that will be available for EUROC members only. Whilst KwikChex will ..read more

Update Further to previous disclosures KwikChex has made regarding complaints made to the Legal Ombudsman about Sarah Waddington Solicitors, the current information as of today (23 August 2023), shows that Sarah Waddington Solicitors has the current worst record of any solicitor firm, in terms of complaints submitted by their clients and upheld by the ombudsman. The official records now show that 14 out of 14 complaints have been upheld by the ombudsman. It should also be taken into consideration that this information only covers the last 12 months – previous complaints prior to July 2022 ..read more

The Helsingborgs Dagblad newspaper recently published a warning about the UK-registered company, Gravamen Consultants Ltd. The article calls attention to the plight of Swedish couple Ingrid and Lars-Göran Ljunggren, who paid Gravamen Consultants to help exit their timeshare contract and recover monies. Journalist Mikael Brandt reached out to KwikChex for further information.  Here is a translation of the article –   Couple from Helsingborg stuck in expensive timeshare dispute The Helsingborg couple wanted to get rid of their share in the apartment in Tenerife after ten years. A ..read more

KwikChex has appeared on BBC TV again, having helped the Rip Off Britain team with investigations into Easy Consulting and the many brands they use.  The BBC recently aired an updated episode featuring the Rip Off Britain investigation into Easy Consulting SL. For years, Easy Consulting and the many different bargain holiday brands they use, which operate out of Alicante in Spain, have targeted UK consumers with cold-calls and online marketing. They promise a massive range of high-quality holidays at very cheap prices, but as the programme reveals, most holidays are not available, with ma ..read more

Last week KwikChex issued a warning for timeshare cold callers Contract Debt Relief Centre (CDRC) / European Debt Recovery Services (EDRS). It has since been brought to our attention that these fraudsters are also calling themselves Northgate Financial Recuperation.  A number of consumers have reached out to KwikChex to report contact with Northgate Financial Recuperation. Some of the reported names and phone numbers of these cold callers match those used by CDRC / EDRS. They are even using the same fake story that a European order for payment (EOP) has been issued for non payment of main ..read more

KwikChex has received a number of reports from timeshare owners regarding unsolicited contact from Contract Debt Relief Centre (CDRC) / European Debt Recovery Services (EDRS).  These cold callers originally appeared in 2022 with a bogus story about a successful Madrid court case ruling in favour of timeshare owners. According to European Debt Recovery, these owners were due significant sums in compensation but the funds could not be transferred unless the owners had a Spanish tax ID, which they would need to apply for. To facilitate this the owners were encouraged to contact a notary that ..read more

The Solicitors Regulation Authority (SRA) has recently issued multiple warnings for a timeshare cold caller reportedly using the following contact information.  Phone Number: 0207 097 1372  Email Address: williamstewart.spectre@legislator.com  These callers misused the name of a genuine firm of solicitors and genuine solicitors. The SRA states  “Any business or transaction through the telephone number ‘0207 097 1372’ or email address of ‘williamstewart.spectre@legislator.com’ are not undertaken by a solicitors’ practice or individual authorised and regulated by the SRA.”&nb ..read more