Travelling can be an exciting adventure, but unexpected situations can arise at any moment. Being prepared and knowing that you’re covered before you leave can make things easier — especially in an emergency. That’s where travel insurance comes in handy! Comprehensive coverage is very important and offers peace of mind, especially when travelling with children.   Recently, a Canadian family was on vacation in Florida when their plans were disrupted after Kate*, the daughter, had an accident. Read on to hear more about their experience—and how TuGo helped take care of Kate during her ..read more

Whether you’re heading out on a spring break road trip or planning a summer getaway to take advantage of economical domestic flight options, travelling within our own nation is a wonderful and rewarding experience. But many Canadians aren’t aware that having travel insurance coverage to do so is still very important.  To start, you’re probably thinking, “Doesn’t provincial healthcare cover me”? While it does cover you for medical costs within Canada, provincial healthcare plans don’t cover everything; and if they do, they may only cover costs partially. In this blog post, we’ll cover the ..read more

We all know by now that travelling without travel insurance is never a good idea. However, if an incident causes you to use your insurance, it may sometimes feel daunting and confusing how to start the process.   There are many common myths around claims, most of which are far-fetched. Your first priority is always getting the medical treatment you need to recover but having the awareness of what to do after and what’s not accurate in the claims process will always be helpful.   So, we thought it great to debunk some of these inaccuracies and share a few tips on how to proc ..read more

Planning to travel this year? Wherever you’re headed, you’ll want to be prepared for any adventures or misadventures along the way. If you or a loved one ever ends up in an emergency situation, it’s important to understand your travel insurance policy, as well as who handles your medical billing abroad. In a claim situation, your travel insurance provider might not be the only party involved. Depending on the emergency, your provider will coordinate between various parties, including provincial healthcare plans, doctors, hospitals, clinics, other insurance providers, etc. Direct billing i ..read more

Have you been dreaming of a girls-only spa getaway for you, your BFF and your daughters? Or, planning a ski vacation with your business partner, but your spouse tells you to take the kids, so they can have a break too? If you’re looking to take a break from the daily grind and, most importantly, spend quality time with those you care for spring break and/or Family Day, you’re not alone!   According to The Conference Board of Canada’s Outbound Canada Seasonal Travel Intentions Winter 2022-23 Report, “…spending time with friends and family was the top reason identified by half of domes ..read more

For many of us, at certain points through the pandemic, in-person access to certain products and services was affected; using our phones, computers and/or tablets to get what we needed has become the norm. In many situations, it also limited our access to doctors, with phone calls or online doctor visits  becoming common practice. So, post-pandemic, we understand the importance of having options. That’s why we offer TuGo Telemedicine, a complimentary service available to travel insurance policyholders. If you’re looking for an alternative to a clinic or hospital to have a common medical i ..read more

Did you know that the average US hospital visit is $16,000 a day for medical care? That’s a lot of money—and those costs add up fast for Canadian students ineligible for local health plans. So, with that in mind, getting coverage before you head off on your exciting opportunity is important.   What your student travel insurance should offer Whether you’re going away on an exchange or for extended studies outside your home province, having student travel insurance that covers you for emergencies, annual checkups, and prescriptions is the way to go.  For example, TuGo’s Student Insuran ..read more

Starting college or university for the first time can be daunting; let alone starting in a completely new country! But studying abroad is a fantastic experience. While it adds challenges and changes your normal routine, spending time in a new country will let you see more of the world while gaining an important education—and who doesn’t want that?  Having the right student travel insurance in place can help put all your worries put to rest, and we’ve got the right one for you. Read on!  Studying in Canada as an International Student  The Canadian government recommends that internatio ..read more

As a seasoned traveller, you know how important having peace of mind is while you’re away- that’s why you always make sure you have emergency medical coverage before you leave. But did you know that there are different types of non-medical insurance that can help fill in the gaps of your emergency medical plan?   Non-medical coverage can help support you through the unexpected—like a flight cancellation, losing your baggage and more.  In this post, we’ll explore 4 reasons you need non-medical travel insurance. Read on!  1. Protect your investment from unexpected cancellatio ..read more

When you’re young, hopping across the border without a care in the world is easy. Day trips to the US, weekends in Las Vegas, or even a quick European expedition all feel within reach. When double-checking that you have everything you need for your next adventure, make sure you don’t forget to pack your travel insurance!   Even if you’re young and healthy, accidents and sickness can happen to anyone—and the right travel policy can help you keep the good times rolling. Here are five reasons why you need travel insurance:  1. Travel is expensive and your investment needs to be pro ..read more