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MyCustomer.com is the leading online resource for customer service and customer experience professionals. We have been sharing news, practical advice, best practices, case studies, and resources for nearly two decades, covering every facet of customer experience management.
MyCustomer
1w ago
"Firms haven't invested enough in frontline staff"
Rhys Fisher
Tuesday, January 17, 2023 - 16:53
Artificial intelligence
Chatbots
Customer experience management
MYC'D UP WITH TECH LEADERS episode 1: Yusdi Santoso, Qualtrics Technology ..read more