As a restaurant, it is imperative to prioritize the safety and well-being of your guests, significantly those with food allergies. This blog will provide insights into the importance of food allergy training, best practices for training your staff, effective communication strategies, implementing a food allergy policy, and more. By following best practices, you can ensure your establishment is a safe and welcoming place for all diners, regardless of their dietary restrictions. Why is food allergy training essential for waiters and waitresses?  Food allergy training is crucial for food ser ..read more

Waiter Wallet's Game-Changing iPad POS System In today's fast-paced and technology-driven world, restaurant owners constantly seek ways to streamline operations and enhance customer service. One technology restaurants have considered is handheld point-of-service (POS) systems. While numerous handheld POS devices exist, they all have several challenges: Protecting these expensive devices. Overcoming how cumbersome these electronic instruments are to use. Not boggling down servers as they navigate their fast-paced restaurant shift. Further, even with a handheld POS device, servers must still s ..read more

Running a restaurant is a challenging feat. Numerous factors go into running a successful establishment, but accurate order-taking is one of the most critical aspects of any restaurant experience. Not only does it impact customer satisfaction, but it also plays a crucial role in overall efficiency and organizational advantage.  Such efficiency is why the Waiter Wallet order Pad has become a restaurant must-have for every waiter and waitress. In this blog, we will discuss the features of a Waiter Wallet Pad and how it enhances order accuracy and simplifies order taking for waitstaff. We w ..read more

Restaurant waiters and waitresses must juggle multiple tables while keeping track of guests' orders and preferences. They need to be knowledgeable about menu items and specials. Waitstaff also must coordinate with kitchen staff for timely delivery of meals, process payments accurately, keep the tables clean and ready for the next customers, and more. All of this, happening simultaneously, can be overwhelming to even the most experienced server. In this blog, we will examine the importance of server book organizers for waitstaff, how they assist in daily tasks, and the features to consider bef ..read more

Sell More Wine: Expert Tips for Waiters, Waitresses, and Restaurants. Wine goes hand-in-hand with great dining and enhancing the guest's experience; selling wine is a skill a waiter and waitress should be familiar with. Not only can wine pairing and sales increase a restaurant's profit margins, but they can also enhance the guest's experience. The challenge is that very few restaurants have an in-house sommelier or are one. This blog will explore how any server and restaurant can sell more wine. We will also provide a basic understanding of the leading wine categories and help you guide a gues ..read more

Working as a waiter or waitress can be a gratifying career, but it also comes with challenges. Good organizational skills are critical skills required to thrive in this role. From prioritizing tasks and time management to focusing on customers' needs, there are many ways in which being organized plays a crucial role in the success of waitstaff. This blog post will explore what being organized means for a server and provide tips for staying organized. Finally, we'll discuss the benefits of being organized, including improved customer service, increased job satisfaction, and higher tips. What be ..read more

The food scene in Singapore is fantastic. Perhaps most surprising, you can eat at numerous Michelin Star restaurants and, at some for less than three dollars! Yes, you read that correctly. If you have never been to Singapore, this small island has some of the world's best restaurants. Perhaps more remarkable than the variety and quality of food is, in many instances, the price. Lio Fan Hong Kong Soya Sauce Chicken Rice earned a Michelin star. Even better, a plate of their world-famous chicken is just $2. How in the world is that possible? Two words, Hawker Centers; community food halls with e ..read more

What can restaurants learn from Best Buy? Everything. I went to Best Buy to purchase a camera. Not only didn't they ever hear of the product, they told me their store didn't carry it. I eventually found it and asked to see it. That was not possible, but Best Buy could match an online retailers price. With all the online choices, how does Best Buy even exist? So what does this have to do with restaurants? All too often, to compete with the fast-casual competition, restaurants reduce the quality of their service to compete on price. How is this possible when their competitors don't offer servi ..read more

Most American restaurants haven't seen a maître d' for longer than that bottle of Galliano has been collecting dust in their bar. However, unlike the liquor, there is an essential place in many restaurants for this retired restaurant relic. Yes, restaurants can hire young, attractive people, teach them table numbers and, more often than not, they can successfully walk guests to their table. Moreover, when they quit or get fired for repeatedly triple seating a station, management can hire their replacement. However, I would argue, there is a gaping hole in restaurant hospitality that a host o ..read more

I visited some restaurants in Las Vegas and showed off the Waiter Wallet. Ten years after its invention, it was thrilling to see how industry experts love the Waiter Wallet. Wow, how times have changed since 2007. With just one exception, every restaurant manager I met understood how important waitstaff organization is. And, how essential the Waiter Wallet is in that effort. That's why they either provide the Waiter Wallet to their servers or are planning to do so. Still, one restaurant manager believed it was not the restaurant's responsibility to help his servers to perform better. Althoug ..read more