Salesforce Ben | Salesforce Admin Blog
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Salesforce Ben is the leading Salesforce blog in the world, dedicated to covering news, tricks, certifications and career advice.
Salesforce Ben | Salesforce Admin Blog
8h ago
Are you ready to take back your day? It can often take hours of combing through Profiles, Permission Sets, Permission Set Groups, and more to understand a user’s rights in Salesforce (and how they got them). When you’re fielding multiple urgent requests a week from… Read More ..read more
Salesforce Ben | Salesforce Admin Blog
13h ago
Here’s a business problem: your company has multiple, very large customers, each with hundreds of users that have the potential to submit cases for support. When customer service personnel or management want to review the history of cases for a customer, they will see a… Read More ..read more
Salesforce Ben | Salesforce Admin Blog
19h ago
All businesses have customers, and almost every industry needs an all-in-one toolbox that can help manage customer information – from the database to automation and everything in between. Using this need as the main selling point, Salesforce has dominated the business scene by providing companies… Read More ..read more
Salesforce Ben | Salesforce Admin Blog
1d ago
With Google Analytics 4 (GA4), Salesforce and Google Analytics integrations are about to get a major upgrade. This new version of Google Analytics will bring a range of new features and capabilities that will have a significant impact on how businesses use Salesforce and SEO… Read More ..read more
Salesforce Ben | Salesforce Admin Blog
1d ago
Whether you’re migrating to Account Engagement (Pardot) or are just taking the platform over from someone else, you are likely aware of the challenges posed by consent, particularly in regard to email communications (specifically marketing emails). Over the years, I have had numerous conversations with… Read More ..read more
Salesforce Ben | Salesforce Admin Blog
3d ago
Did you know that your role as a Salesforce professional is on the brink of a seismic transformation… Alarmist nonsense or an exciting future? Soon your job could look almost unrecognizable compared to what it is today. This isn’t a distant reality, but a sweeping… Read More ..read more
Salesforce Ben | Salesforce Admin Blog
3d ago
Git-based development – a common gold standard all over the software development world for decades – has finally arrived in the mainstream of Salesforce. While using the benefits of version control for handling Salesforce metadata isn’t new, it was only with the arrival of Salesforce… Read More ..read more
Salesforce Ben | Salesforce Admin Blog
1w ago
The most anticipated Salesforce event for marketers is fast approaching! Connections is Salesforce’s digital marketing and commerce event of the year, and this year promises to be as exciting as ever. Connections is full of learning opportunities, workshops, exciting announcements, and of course, parties to… Read More ..read more
Salesforce Ben | Salesforce Admin Blog
1w ago
Flow has evolved quickly to be hugely powerful. It is ‘virtually’ Apex with a drag-and-drop interface. Without programming you can achieve a lot, but you can also create havoc in your org, or develop flows that are so complex they are difficult to test –… Read More ..read more
Salesforce Ben | Salesforce Admin Blog
1w ago
To manage their most important business processes, most organizations follow a best-of-breed approach. Rather than going with one large and trusted vendor, like SAP, business leaders select the best technological solutions from multiple platforms and vendors. This demand for best-of-breed solutions makes integration more important… Read More ..read more