How Onboarding Well Can Improve Retention When I ask a client about their onboarding of new employees, they often tell me about their new hire payroll documents. And then I say to them, "What about the other onboarding activities?"  And I get a blank stare...   Just to refresh this statistic from my blog on Pre-boarding: “Even after accepting a position, 91% are willing to quit within the first month and 93% during the probation period if the job doesn’t match their expectations.” - survey from Robert Half   With that said, let’s take a look at some of my favorite str ..read more

Great Update to I-9 Verification Requirements In May, we informed you in the newsletter that it was announced that employers in the United States will have until August 30, 2023, to physically inspect the identity and employment eligibility documents of employees whose Form I-9 was completed virtually due to COVID-19 flexibility provisions. Here is a link to the article in case you forgot: In-Person I-9 Verification Newsletter. We told you that we would update you if there was any big news. Well, there was big news, everyone! On August 1, 2023, the U.S. Citizenship and Immigration Services ..read more

How to Onboard New Employees Better than Other Small Businesses - Part 1 “Even after accepting a position, 91% are willing to quit within the first month and 93% during the probation period if the job doesn’t match their expectations” - survey from Robert Half Hiring is not easy in a small business. You spend time and money getting the right candidates for your organization. You make the job offer to your dream candidate, and they accept. The work is done, right? Wrong.  Now, the real challenge begins – Onboarding New Employees. It is time to make the best impression possible for their ..read more

Urgent HR Compliance Update: New Versions of Workplace Posters Usually, we talk about items like retention and hiring, but today we are diving into the compliance side of HR. Karen Moss, our HR Expert, provides details on what you need to know! Karen, take it away: Due to new rights granted under the Pregnant Workers Fairness Act (PWFA) and the Providing Urgent Maternal Protections for Nursing Mothers Act (PUMP Act), employers must display a new version of workplace posters.  Pregnant Workers Fairness Act: Align to the left Align in the middle Resize to full w ..read more

The Hiring Cheat Sheet for Employers Hiring is not easy. Gone are the days when candidates "are lucky to get an offer". In this job market, you are still fighting for candidates. We want to make sure you have the upper hand on your competition. Over the last month in this Newsletter, we have gone over some key insights from our Innovative Outsourcing team in depth. We have talked about the preparation, the best practices when a candidate is onsite, and how to offer your chosen candidate that sets you apart. Most likely, you have not been able to read all of those suggestions, so we decided t ..read more

This article was written by my son, Matt Filer. If you have seen "The Office", we think you will enjoy this fun piece about HR in the most popular Comedy show in history. Let me just start off by saying this: I never thought I would sit down and write a piece about "The Office" for work, but here I am. I can tell you this - I do not think I could be more prepared for something if I tried. Malcolm Gladwell talks about how executing an activity for ten thousand hours will make you a master of that craft. I do not think Gladwell had consuming a sit-com about a manager and his employees as a cas ..read more

Best Practices When Making an Offer to a Candidate Don’t make a mistake now!  You are so close to a YES! Making an offer often seems like a formality to many companies.  They have done all the hard lifting and found a great candidate. Historically, a short phone call telling them an offer is coming by email has worked because “the candidate is so lucky to get a job offer from our company! Of course they will take it!”    However, the world has changed. The way you offer is critically important not only to you getting the candidate you want, but to ensure a great beg ..read more

Book Buzz: "Unreasonable Hospitality" by Will Guidara I went out on a limb and read "Unreasonable Hospitality" by Will Guidara. It is a captivating book that explores the transformative power of hospitality in the restaurant industry. Guidara, a renowned restaurateur and co-founder of the renowned Eleven Madison Park, shares his insights and experiences, emphasizing the importance of creating extraordinary dining experiences and fostering a culture of hospitality. Through personal anecdotes and practical advice, Guidara inspires readers to embrace hospitality as a mindset and a way of life. Y ..read more

Most employers dread interviews. We know. We see it everyday! However, on-site interviews are essential. And with some tips from us, you will be a pro and get the candidates that you want! Some of these may seem elementary, but this should prove to be a good reminder the next time a candidate steps into your office. The overall vision is to make the every candidate that walks in your office love you! It may sound cheesy, but it should be your mentality. Here are some best practices for your next onsite interview: Tip #1 - Don’t Tell the Candidate Everything Bad About Your Company ..read more

Benefits Needed for Retention and Hiring in Small Business In today's job market, offering attractive employee benefits has become more important than ever for small businesses. While salary is certainly a factor, it is often not enough to retain top talent. In this article, we will explore six benefits that small businesses should consider offering to attract and retain employees. 1. Offer Highest Salary in Industry (Responsibly, but not everyone can do this) While it's true that money isn't everything, offering competitive compensation is important in attracting top talent. If your business ..read more