
Magellan Solutions Blog
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Source of helpful information on call center and BPO services outsourced to the Philippines and the markets and business verticals served.
Magellan Solutions Blog
1d ago
China stands as one of the most influential markets globally, with over 1.4 billion people and Mandarin Chinese as the world’s most spoken language. As […]
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Magellan Solutions Blog
2d ago
Running a business means juggling multiple responsibilities, and technical support is one area you can’t afford to overlook. Customers expect quick, reliable solutions, but hiring […]
Magellan Solutions - Call Center | BPO | KPO | Outsourcing ..read more
Magellan Solutions Blog
5d ago
When your systems fail, customers face delays, or problems go unresolved, it doesn’t just disrupt your day—it hurts your business. For many companies, these technical […]
Magellan Solutions - Call Center | BPO | KPO | Outsourcing ..read more
Magellan Solutions Blog
5d ago
Technical skills alone don’t make a great help desk professional. While knowing how to troubleshoot issues is important, the best support teams go beyond fixing […]
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Magellan Solutions Blog
6d ago
Customer service is no longer just about answering calls. It’s about creating seamless, personalized experiences that keep customers engaged. As Bill Gates once said, “Your […]
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Magellan Solutions Blog
6d ago
Many businesses struggle to find skilled IT professionals who can provide fast and efficient support. As technology evolves, the demand for help desk technical support […]
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Magellan Solutions Blog
6d ago
No business can function without technology, but when things go wrong, even small issues can cause big disruptions. Slow systems, security risks, and software failures […]
Magellan Solutions - Call Center | BPO | KPO | Outsourcing ..read more
Magellan Solutions Blog
1w ago
Your customers aren’t sticking to just one channel—they’re emailing in the morning, chatting at lunch, and calling when they need answers fast. But if your […]
Magellan Solutions - Call Center | BPO | KPO | Outsourcing ..read more
Magellan Solutions Blog
1w ago
Tech troubles never come at a good time. Just when you’re about to close a deal or launch a big project, an unexpected glitch can […]
Magellan Solutions - Call Center | BPO | KPO | Outsourcing ..read more
Magellan Solutions Blog
1w ago
Your customers aren’t sticking to just one channel—they’re emailing in the morning, chatting at lunch, and calling when they need answers fast. But if your […]
Magellan Solutions - Call Center | BPO | KPO | Outsourcing ..read more