REDUCING WATER PUMP REPAIR COMEBACKS
AAA Magazine
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5d ago
GMB says using its OE quality parts can keep customers happy and prevent them from coming back with complaints Nobody on earth likes comebacks. A comeback is a lose-lose situation because customers don’t want to go through the hassle of bringing their car back to the shop; shop managers are reluctant to deal with upset customers; technicians don’t like to redo the work on a vehicle; and the tech and the shop lose revenue. Comebacks are expensive, and they make your business look bad. Comeback customers are more likely to leave negative reviews online for your business, which will cause you t ..read more
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THE ULTIMATE POWER SOLUTION FOR OFF-ROAD ADVENTURES
AAA Magazine
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5d ago
The Drivetech 4×4 DC-DC Battery Charger has you covered When it comes to off-road journeys, having a reliable power source can make all the difference between a successful adventure and a logistical nightmare. This is where Drivetech 4×4 says its DC-DC Battery Charger with Solar Output (DT-02022) comes into play, as “a game-changing solution designed to meet the demands of serious off-road enthusiasts, weekend warriors, and commercial operators alike.” The company states the Drivetech 4×4 DC-DC Battery Charger is no ordinary charger, explaining it “is a robust, intelligent device engineered ..read more
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A KICK START FOR APPRENTICES
AAA Magazine
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5d ago
The challenge for the automotive industry around attracting and retaining talent is a complex issue that has no single, or easy solution, but our members are clear that it is their biggest challenge; and for the AAAA this remains our number one strategic priority We know from our own research that the automotive service and repair industry is short 40,000 workers, consisting of roughly 27,000 qualified technicians and 13,500 apprentices. This equates to every workshop in the country being short one technician, with one in two workshops short an apprentice. Breaking this down further, at the ..read more
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CONTINUITY THROUGH CHANGE
AAA Magazine
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5d ago
4WD Industry Council Convenor, Nigel Bishop, provides an update on the goings on of the Council Nigel Bishop, Council Convenor – 4WD Industry Council With a number of Committee members starting new roles, there were quite a few changes to the 4WDIC lineup during the year. However, the Committee is intentionally structured in a way that ensures continuity and we were able to welcome our new members and continue the work without disruption. This year, we said goodbye to Mike Tomsett (SWD), Jeff Newick (Exclusive Tyres), and Kalen Ziflian (Club 4×4) after many years of combined service to the Co ..read more
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PREPARING FOR TRANSITION
AAA Magazine
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5d ago
By now the news of my retirement may have already reached you David Fraser, Group CEO, Capricorn Society Ltd If not, let me take this opportunity to let you know that I’ll be stepping down as Capricorn’s Group Chief Executive Officer this December. After 18 years with the company, including five as Group CEO, I’ve made the difficult decision to retire. There was a lot of deliberation with my family over the summer holidays. On one level, it is a difficult time to leave: Capricorn is in the best shape of its 50-year history, the industry is facing defining challenges, and we’ve got so many gre ..read more
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A NOTE FROM THE CHAIR
AAA Magazine
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5d ago
Emma Laukens is looking forward to an exciting rest of 2024 Emma Laukens, Chair – 4WD Industry Council The Australian 4WD Industry Council is a non-competitive, specialist council of the AAAA. It has been formed to provide advice, understanding and a strategic approach to market issues from regulators, governments, 4WD enthusiasts and community groups. www.4wdcouncil.com.au The past year has been huge for the Committee – our agenda has never been more full, and while the sales growth across the industry may have normalised somewhat from the unprecedented numbers we were seeing off the back of ..read more
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BOSCH STEERS NEXT GENERATION OF AUTOMOTIVE APPRENTICES
AAA Magazine
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5d ago
Bosch Car Service’s Apprentice and Mentoring Program is making a real difference Bosch Oceania President, Gavin Smith (centre left), along with Mobility Aftermarket General Manager, Michael Werle (centre right) and Bosch Car Service National Franchise and Operations Manager, Angelo Di Lizio (far left) with Bosch Car Service workshop apprentices and guest speakers. In total, 23 Bosch Car Service workshop apprentices from Australia and New Zealand attended the recent Bosch Car Service Apprentice and Mentoring Program at Bosch’s headquarters in Melbourne. Apprentices were treated to the wise wor ..read more
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CLUB 4X4 INSURANCE JOINS K’GARI CLEAN UP
AAA Magazine
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5d ago
The Club 4×4 Insurance team were on the ground at K’Gari as part of National Volunteer Week Volunteers from Maroochydore-based Club 4×4 Insurance collected rubbish and debris from K’gari (formerly Fraser Island) recently as part of National Volunteer week and as a sponsor of the annual Four Wheel Drive Queensland (4WD QLD) K’gari Clean Up event. Run by members of the 4WD QLD Association in collaboration with Queensland Department of Environment Science (DES), Queensland Parks and Wildlife Services (QPWS) and Butchulla Aboriginal Corporation (BAC), volunteers collected more than 6.5 tonnes of ..read more
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MORE PROACTIVE SOLUTIONS NEEDED TO ADDRESS SKILLS SHORTAGE
AAA Magazine
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5d ago
In the last month, we have seen the Federal Government take some positive steps to address the automotive skills shortage that is still impacting the entire industry Lesley Yates, AAAA Director of Government Relations and Advocacy info@aaaa.com.au The recent announcement to provide financial support for apprentices throughout their course should assist apprentices that are prevented from completing their apprenticeships due to cost-of-living pressures, which was identified as a major challenge in the AAAA’s Automotive Skills Shortage Report. However, an ..read more
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“THE CUSTOMER IS KING,” SAYS TERRAIN TAMER
AAA Magazine
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5d ago
Terrain Tamer has launched a new TV ad on various platforms The new advertisement from Terrain Tamer will be running from May until September across regional Australia, New Zealand, Fiji and Papua New Guinea, to air primarily during NRL, AFL and State of Origin matches. Titled “Customer is King,” the ad follows the story of a young Frank Hutchinson, who founded the Terrain Tamer brand in 1969 and supplied strengthened 4WD parts to a young Bill King, who himself was in the beginning stages of starting what would eventually become the AAT Kings travel company. Following Frank and Bill through ..read more
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